Interesting Failures - Group Calling


Another in an occasional series of blog posts where I discuss products I've worked on which failed. It boiled down to this. Was there a way we could make normal people want to be on a conference call with their family and friends? Let me explain. ARPU - Average Revenue Per User - that's all […] Read More

Interesting Failures - Visual IVRs


Another in an occasional series of blog posts where I discuss products I've worked on which failed. It was the early 2000s and the large mobile telco I worked for had just spent billions of pounds on a 3G license. 3G was the future! Sure, faster data would be nice, but the real money was […] Read More

Charity Fundraising Using VR


Walking back from work yesterday, I noticed an unusual set of chuggers - those faux-cheerful folk who try to stop you in the street asking for money. They were fundraising for Unicef. Rather than handing out flyers they were carrying high-tech VR headsets! Using the headset, I was able to take a virtual tour of […] Read More

You need a SIM card in your phone to dial 999


I want to correct a common misconception. Many people think that you can dial the emergency services even if you do not have a SIM in your phone. I see this advice scattered around the web - often telling people to keep an old, SIMless phone for an emergency - and it is dangerously wrong. […] Read More

Headphones displaying album art


Many years ago, when I worked for a mobile phone company, a group of us were encouraged to come up with crazy ideas which the organisation could patent. I had one idea come this close to getting through until someone found an unnervingly similar patent and the whole thing was dropped. Well, it has been […] Read More

App Showdown - Zapper ? MusicMagpie


It is time for me to have a clear out. I've got hundreds of books which I've replaced with eBook, CDs which I never listen to, and DVDs I'm ashamed to own. Selling them individually on eBay or Amazon sounds like a lot of hard work... That's where Zapper and MusicMagpie come in. Both offer […] Read More

A Brief History of Killing the Headphone Jack


Is it the end-of-days for the humble headphone jack? As Apple prepare to remove it from their next iPhone - with Android manufacturers no-doubt following suit - I thought now would be a good time to look at the previous occasions when smartphone makers have tried to kill the headphone jack. This is a non-exhaustive […] Read More

Facebook is lying to you about needing its messenger app


Like many people, I can't be bothered using Facebook's mobile app. I live my life in the browser and don't need a battery-hungry, always listening, contact stealing app notifying me every five minutes. I check Facebook Messages when I want. If it's urgent, there are many better ways to contact me than Messenger. Until recently, […] Read More

A curious new mobile phone scam


Last week I was contacted by the BBC's consumer affairs programme "You And Yours" for my expert opinion on a new type of mobile phone scam. Warning! I'll be on @BBCRadio4's You And Yours shortly.Please tune your wirelesses accordingly. pic.twitter.com/6F3ZSiWuIn — Terence Eden ⏻ (@edent) April 11, 2016 Several people had contacted the show to […] Read More