Users are socially conditioned to believe that tasks should be difficult

by @edent | # # # #
An old photo of me, wearing a silly hat.

This is a necropost - resurrected from one of my ancient USENET posts. One of the problems I've encountered is that most people (users and, to an extend, designers) are socially conditioned to believe that tasks should be difficult. They expect a learning curve that isn't always logical. It stems from childhood when we don't… Continue reading →