Book Review - Hello World

by @edent | # #
A book cover which looks like a flow chart.

You are accused of a crime. Who would you rather determined your fate – a human or an algorithm?
An algorithm is more consistent and less prone to error of judgement. Yet a human can look you in the eye before passing sentence.

Welcome to the age of the algorithm.

Is it creepy when brands pester you on social media?

by @edent | # # | 1 comment | Read ~3,811 times.
If you would like to exercise any of your rights above, please contact us at privacy@brandseye.com and provide us with your full details (including name, telephone number, address and email and the precise nature of your request and/or grievance).

You're sat in a pub, chatting with your mates. You start to moan about how the cheap lager they serve gives you a headache. All of a sudden, a stranger runs up to you and says: "Oh no! Headaches? Have you tried the refreshing taste of Pepsi® Cola? It's the Flavour That Keeps Giving™!" I… Continue reading →

Tado API Guide - updated for 2019

by @edent | # # # # #
Debug screen of a web browser.

Tado is a brilliant smart thermostat. But their API is very poorly documented. This is an updated guide for 2019. I am indebted to Stephen C Phillips' original documentation. Getting started You will need: A Tado (duh!) Your Username (usually your email address) Your Password A Client Secret Getting the client secret I'm using this… Continue reading →

Book Review - Galileo's Daughter

by @edent | #
A serene view of an Italian city.

The realization that Galileo had fathered two nuns made me question everything I’d been taught about him in school. What if he did everything he did as a believing Catholic? I wondered. Isn’t that a much more nuanced, interesting story? And how would his daughter nuns have reacted to his unorthodox notions about the heavens? To his trial for heresy by the Roman Inquisition?

Book Review - Why We Sleep

by @edent | # | 1 comment
A do not disturb sign hangs on a doorknob.

Professor Matthew Walker explores twenty years of cutting-edge research to solve the mystery of why sleep matters. Why We Sleep delves into everything from what really happens during REM sleep to how caffeine and alcohol affect sleep and why our sleep patterns change across a lifetime, transforming our appreciation of the extraordinary phenomenon that safeguards our existence.

HOWTO: Split WAV and CUE files on Linux

by @edent | # # # # # #
A cute penguin.

Mostly notes to myself, as a follow-up to this older post. This is a 3-step process. Add the file to an MKV Use MKVmerge: mkvmerge "audio.wav" --chapters "audio.cue" -o "audio.mkv" You can see that chapter names have been added to the .mkv if you run ffmpeg -i or mkvinfo. Split the MKV by chapter This… Continue reading →

Abusing LinkedIn for better customer service

by @edent | # # # | Read ~310 times.
Firstly apologies for the experience you have had with Green Network Energy and that we have been unable to provide you with the service needed. If you could confirm your account number then I will make sure this is looked in to today and provide an update. For context, I've been at the company since the outset and I'm part of the senior management team at GNE reporting directly to the COO and the owners. I'm responsible for customer services, billing and metering activities so I can assure you that by making contact you have already escalated the issue.

Back when social networks were new, Twitter was a great place to raise a complaint with a company. You could be sure that the Twitter account was run by someone who got social and, more often than not, would show tweets to the CEO. Sadly, Twitter corporate accounts now all follow the same script "Gosh!… Continue reading →