All Good Things

Paul Mcgann as Doctor Who.

Well, that was a whirlwind! After 18-months at NHSX, my 6-month temporary secondment has reached its end. It's always hard when a job finishes. The secondment was twice extended, and that let me carry on defining open technology standards for the NHS. Now it is over and I'm a bit sad. The pandemic seems to […]

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Micro-Aggressions vs Micro-Incivilities

A little Roman Centurion made out of Lego. He is grimacing fiercely.

Perhaps you've heard of Micro-Aggressions. They're the steady drip-drip-drip of poison which gradually wears you down. "Where are you really from?" or "I can't pronounce your name, can I call you Jo?" or "Your lot are good at running, right?" or "You're clever, for a ...". Individually, they are tiny pinpricks of discrimination. None of […]

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Book Review: The Relentless Moon

A lady astronaut looks up at the moon.

The Earth is coming to the boiling point as the climate disaster of the Meteor strike becomes more and more clear, but the political situation is already overheated. Riots and sabotage plague the space program. The IAC's goal of getting as many people as possible off Earth before it becomes uninhabitable is being threatened. Elma […]

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Movie Review: Cats

A cat stands before a doorway.

I first saw cats when I was... 7? 8? Young enough for it to leave an impression on me. I couldn't have told you what was going on, but I was utterly mesmerised. Humans! Pretending to be cats! My parents used it to instil in me a love of West End musicals which persists to […]

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Usability of Footnotes

A very long footnote.

I've been reading lots more non-fiction books than normal. And I'm getting increasingly annoyed about footnotes1. Footnotes are a weird skeuomorph hangover from the days of printed text. I don't think they are really suited to eBooks - but they seem to have come along for the ride into the future. There are a few […]

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Book Review: Between the Stops by Sandi Toksvig

The comedian Sandi Toksvig looks out of the window of a bus.

This long-awaited memoir from one of Britain’s best-loved celebrities – a writer, broadcaster, activist, comic on stage, screen and radio for nearly forty years, presenter of QI and Great British Bake Off star – is an autobiography with a difference: as only Sandi Toksvig can tell it. ‘Between the Stops is a sort of a […]

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Review: OpenEar Trio Bluetooth headphones

Flat headphones sat outside my ears.

This is a curious set of headphones. The OpenEar Trio by Shenzen Alex Technology. They're completely flat and designed to sit outside the ears. They're designed so you can hear your surroundings. If you're outside exercising, it's useful to hear cars creeping up on you. If you're on a conference call, being able to hear […]

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Book Review: A Symphony of Echoes

Book cover.

Wherever the historians go, chaos is sure to follow… Dispatched to Victorian London to seek out Jack the Ripper, things go badly wrong when he finds the St Mary’s historians first. Stalked through the fog-shrouded streets of Whitechapel, Max is soon running for her life. Again. And that’s just the start. Max finds herself in […]

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Whose bug is it anyway?

A 404 error message on a website.

I found a curious little bug and I'm interested in who you think should take responsibility for it. My mobile network provider sent me this message: I clicked on the link, and got this error message from their website: The error is caused by the trailing full-stop. Remove the full-stop and the page loads. There […]

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User Experience - don't send me a bill before I've used your service

A screen with annoying password requirements.

Long time readers will know I used to work in the mobile industry. I used to blog about all the crappy things that customers experienced. Well, I'm back, with a doozey! I decided to sign a new contract with Virgin Mobile. After a brief chat with customer services, I agreed a contract for two new […]

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