Never use a URL shortening service - even if you own it


Screenshot showing a 404 error on the Guardian's website.

The Guardian launched its online adventures back in 1999. At some point, they started using the name "Guardian Unlimited". Hey, the dot com boom made us all do crazy things! As part of that branding, they proudly used the domain GU.com Over time, the branding faded and GU.com became a URL shortening service. Tiny URls like gu.com/abc could be printed in papers, sent via SMS, or posted on Twitter. They made a huge fanfare about how it would help with analytics. You can read some of the history …

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Does The Times Care About Mobile Users?


Some days, I think it must be fantastic to work for an organisation which just doesn't care any more. The sort of place which thinks, "sod it, it's not like we need more readers or more money." That is, I imagine, what it's like to work for The Times. For the last 3 years, The Times' articles have been (mostly) behind a paywall. People have been predicting its demise for just as long, but it shows no signs of going away - no matter how few people pay for content. The overall thrust of The…

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#WeLoveBaskers


A fist emerges from a computer screen and punches the user.

I have twice been subject to some very inept blackmail over a posts I had made on twitter. The first time was after I called a particularly nasty company "twunts" over a dispute I'd had with them. I'll be the first to admit that it wasn't a particularly mature reaction - but I'm not sure it warranted taking a screenshot of the tweet, threatening to show it to the CEO of the company I worked for, then continually calling the company to complain about me. I was a private citizen, not tweeting …

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Do Newspapers Get The (Mobile) Web?


I've written before about how newspapers are reacting to the changing media landscape. Every so often, I spy something that reminds me just how far they need to go in order to fully "get" the web. This latest example is from the Financial Times. I have huge admiration for the FT. Their reporting is usually spot on, their website is mostly excellent and their mobile site is very credible. But take a look at the bottom of this story. See Page 2 Those words "Network Envy, Page 2 - BT Under…

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