This a rant, written at midnight, after battling software errors. Set your profanity filters accordingly. I despair over the state of software engineering - specifically, stability. We seem to have lost the understanding that computers are there to do the hard work for us. And I don't think we ever believed in a user-centred approach to developer tools. The last time I developed an Android app all by myself was… fuck… Doughnut? Kitkat? Too long ago. Last week, I found a small open source And…
Continue reading →
I've never "got" the appeal of a Mac. But I have to use one for work. Here's a partial list of everything I cannot do on a Mac, but I can do on Ubuntu. These are all objective facts. These are things which either are impossible, or require adding unsupported 3rd party software - sometimes at a cost. Resize the system font I find the menu bar at the top too small. The only way to do this on MacOS is to lower the resolution of the entire screen! < p> Change the system font I know…
Continue reading →
Due to COVID19, I'm using a wide range of video conferencing services. Those of us who have work-supplied laptops usually have locked-down hardware. No unauthorised apps can be installed. That's not a problem for Google Hangouts - it just works in any browser. No need to install plugins or apps. Voice and video just work. But Zoom - one of the most used VC services - falsely claims that users need to install an app to use it. I've had frustrated colleagues express their displeasure that they …
Continue reading →
I was in need of a new laptop, so I bought a cheap ChromeBook - mostly because Amazon could deliver it the same day. Sadly, the trackpad was broken. Before I sent it back, I thought I'd try using a mouse with it. That's when I discovered that accessibility is very much a second thought for all the young and healthy people Google employ. I have RSI and use a vertical mouse. After decades of regular left-clicking, my index finger is worn out. So I use a thumb button to click. Changing the…
Continue reading →
Fake cash-machines are an increasing problem around the UK. Criminals attach all sorts of machinery - including fake fronts - to ATMs with the aim of stealing cash or card details. Wandering around Oxford yesterday, I noticed this sign attached to a bank's ATM: "This ATM is running slow and may take a while to return your card. Please be patient while we try to resolve this issue. Thanks. TSB Oxford." Let's count all the ways this is problematic. Appearance This is literally…
Continue reading →
I went to an event a few weeks ago where some leading BlockChain organisations were showing off the power of Distributed Ledgers and how they will transform society. Not one of them mentioned users. There was talk of investors, stakeholders, corporations, smart-contract-backed entities. But no users. No real people who have to interact with their services. That's par for the course at this stage of an emerging technology - everyone is running away, shiny-eyed, into the future tech utopia,…
Continue reading →
I've grown to loath IFTTT. What started out as a cool way to plug internet things together has being an opaque an uncommunicative company with no real interest in customer service. That's not surprising, I suppose, its paying customers are the companies who can't be bothered to develop a proper API and so just shove some integrations up there. But it is annoying for those of us who want something simple - like debug logs or notifications when scripts fail. Or something complex like conditional …
Continue reading →
The British courier firm Yodel are one of the most disreputable delivery companies in the country. Owned by the same tax exiles who run The Telegraph newspaper, the company is frequently complained about and has an unenvious reputation for poor service. The rot seems to start firmly at the top, with CEO Dick Stead. A few months ago, a company arranged to send me some delicate electronics for urgent testing. They selected Yodel for a "guaranteed" next day delivery. By noon on the day of…
Continue reading →
(To the tune of the popular Elton John song.) I've often joked that if my employers could pay me in Amazon vouchers, it would save me a lot of hassle. I'm one of those insufferable people who prefers a delivery driver dropping off a single light bulb rather than having to pop to the shops like some sort of savage. But now the dream is over. Amazon have bundled their sub-standard video offering, a moribund music subscription, and an underwhelming photo backup service in with their excellent…
Continue reading →
There's one of those "I've come up with a perfect analogy for life" blog posts going around. It's sort of like those stock photos with an "inspirational" quote on it - but in long form. Apparently, Your Life Is Tetris. Stop Playing It Like Chess. It's all vaguely plausible, life-lessony, woo - which tries to map one person's journey onto a greater human experience. Frankly, it's unmitigated bollocks, and I'd like to skewer some of its pomposity. 1. In life, your only opponent is yourself. …
Continue reading →
(Trigger Warning - violent swearing and criticism of your employer / focus of your fanboi-ism.) Google knows me. I've been using Google since long before they were fashionable. I have a Gmail account (in my name), YouTube (also in my name), an Android developer account (name and bank details), Play account (name, credit card, and PayPal), and I've successfully reported security bugs to them. Google, I would suggest, has a pretty good idea of who I am. Which is why I was somewhat confused to …
Continue reading →
Another in my occasional series on the usability of toilets! It's hard wandering around seeing the mistakes which are made by designers. Perhaps it's poor keming on fonts, or a hotel room light switch which makes no sense, or - in my case - bogs. Lots of toilets incorporate a "dual flush." Press one button to unleash a deluge sufficient to sink all but the hardiest of bowel-movements, press a different button to release a trickle designed to gently dilute the user's micturations. I've often …
Continue reading →
