Have ComputerShare screwed up your EquatePlus account? Call them on 08009231507

by @edent | # | 1 comment | Read ~636 times.
computershare logo.

I hope this rant is useful to someone... I have some shares leftover from an old employer. The sharesave account was managed by ComputerShare who are pretty crap. For some reason, ComputerShare have decided to migrate lots of their customers to an equally crap service called EquatePlus. I only found out about this when trying…

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My imaginary children aren't using your streaming service

by @edent | # # # # | 10 comments | Read ~559 times.
Channel 4 Player asking me to confirm if I'm over 18.

Whenever I start up Netflix, I'm asked if I want to create an account for my children. I don't have children. I don't want children. I find most children annoying - not yours, obviously, yours are lovely. But I resent being asked every single time whether my imaginary kids want an account. It's just annoying.…

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What's the point of Zip files?

by @edent | # # # | 4 comments | Read ~199 times.
Zip file icon.

My laptop ran out of space yesterday. Why? Useless ZIP files! I needed to download a Windows Virtual Machine in order to upgrade the firmware on a device (long story). The official Windows 10 VM is 20GB TWENTY GIGA-FUCKING-BYTES!!! It downloaded reasonably quickly - yay fibre! But I had to wait almost as long to…

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Why Lying is Essential for Privacy Herd Immunity

by @edent | # | 6 comments | Read ~381 times.
Binary code displayed on a screen.

My date of birth is the 1st of January 1901. My phone number is 0000000000. My gender is decided on a coin flip. My country of residence is Afghanistan. And my Mother's maiden name is a random mix of upper-case, lower-case, numbers, and symbols. Well, that's what you would believe if you were any website…

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Localisation is too hard for Gmail

by @edent | # # # # | 10 comments | Read ~7,799 times.
Google email interface.

/ləʊk(ə)lʌɪˈzeɪʃ(ə)n/ The ability to adjust a user-interface to the user's local language or dialect Because I live in the UK, I speak en_GB (English, Great Britain) rather than en_US (English, Simplified United States). Mostly, all dialects of English are mutually intelligible. Sure, the Brits love the letter U and the Americans stick a Z in…

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We've built a towering pile of shite

by @edent | # # | 21 comments | Read ~17,084 times.
A pet cat typing on a computer keyboard.

This a rant, written at midnight, after battling software errors. Set your profanity filters accordingly. I despair over the state of software engineering - specifically, stability. We seem to have lost the understanding that computers are there to do the hard work for us. And I don't think we ever believed in a user-centred approach…

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Things I can't do on MacOS which I can do on Ubuntu

by @edent | # # # # | 20 comments | Read ~3,543 times.
A MacBook running Linux.

I've never "got" the appeal of a Mac. But I have to use one for work. Here's a partial list of everything I cannot do on a Mac, but I can do on Ubuntu. These are all objective facts. These are things which either are impossible, or require adding unsupported 3rd party software - sometimes…

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Zoom's forced app is irresponsible

by @edent | # # # # | 6 comments | Read ~510 times.
Screenshot of the Zoom Website.

Due to COVID19, I'm using a wide range of video conferencing services. Those of us who have work-supplied laptops usually have locked-down hardware. No unauthorised apps can be installed. That's not a problem for Google Hangouts - it just works in any browser. No need to install plugins or apps. Voice and video just work.…

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Chromebooks aren't accessible - a five-year-old bug

by @edent | # # # # | 5 comments | Read ~3,130 times.

I was in need of a new laptop, so I bought a cheap ChromeBook - mostly because Amazon could deliver it the same day. Sadly, the trackpad was broken. Before I sent it back, I thought I'd try using a mouse with it. That's when I discovered that accessibility is very much a second thought…

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Would you trust this ATM?

by @edent | # # | 3 comments | Read ~1,131 times.
A sign is taped haphazardly to an ATM. It warns people that the ATM is slow and may take a while to return their card. There is no branding on the sign.

Fake cash-machines are an increasing problem around the UK. Criminals attach all sorts of machinery - including fake fronts - to ATMs with the aim of stealing cash or card details. Wandering around Oxford yesterday, I noticed this sign attached to a bank's ATM: "This ATM is running slow and may take a while to…

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