I seem to remember something before Christmas 2009 on GMTV about your rights as a buyer and if an item becomes faulty within 6 Months of purchase/delivery the seller by law has to remedy the problem as you have a contract with the seller and not the manufacturer. See Sale of Goods Act 1979 PART 5A ADDITIONAL RIGHTS OF BUYER IN CONSUMER CASES http://www.opsi.gov.uk/RevisedStatutes/Acts/ukpga/1979/cukpga_19790054_en_6