Common CV mistakes made by Senior Leaders

by @edent | # # | 9 comments | Read ~381 times.
Skills with arbitrary scores on them.

I hate writing CVs. But I love reading them. I recently had the chance to review applications for some fairly senior positions at work. I'd like to talk about some of the common - and downright weird - mistakes people make on them. I promise you these are all real - only lightly adjusted for…

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Designing for people who don't want to use your service

by @edent | # # | 5 comments | Read ~311 times.
A government website.

I've been building digital products and services since the dial-up era. I spent many years working in the private sector. Good design is seen as a necessity. Customers will switch to another service which is easier to use, has a better app, or offers a nicer experience. I now work in the public sector, where…

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Manual Of Me

by @edent | # #
Some crappy hand drawings.

At a recent Staff Away-Day, we were encouraged to write a "Manual of Me". A quick summary of the general ways that you like to work. I don't spend much time on introspection and I found it disturbingly personal. So here's mine for you to enjoy! Excuse my crappy drawing and even crappier spelling. Here's…

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Week Notes - COVID19

by @edent | # # # # | 2 comments
Teamwork makes the dream work. A shoal of fish have formed into the shape of a large shark.

What started as a fairly ordinary week, quickly transformed into something extraordinary. Large swathes of NHSX were suddenly told to de-prioritise their day-to-day work and focus on COVID19 response. I probably can't talk specifically on what I've been working on, but it has been one of the most intense working weeks of my life. As…

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How often would you like to get paid?

by @edent | # # # | 6 comments | Read ~148 times.
A tiny lego Storm Trooper eats a chocolate coin.

In the UK, most professional jobs pay monthly. In the USA, it seems most professional jobs get paid every two weeks. This usually comes as a great shock when someone from one side of the pond finds out how poorly employment conditions are on the other side. Naturally, everyone believes their own way of doing…

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Why I make my work calendar public

by @edent | # # # | 11 comments | Read ~385 times.
A weekly calendar showing lots of overlapping meetings.

If you'd like to set up a meeting or call with me, chances are, I've sent you a link to my calendar. It's a public website where you can see when I'm available. One important note, before we go any further, this public calendar only shows my free/busy status. It doesn't show the names of…

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Weeknotes: A year at #NHSX

by @edent | # # # # | 7 comments | Read ~327 times.
Terence Eden speaking at a conference.

A year ago, I swapped my comfy job at GDS for a new role at the Department of Health and Social Care. So, this is a sort of informal end-of-year review. It has been a fun and challenging year. Some of the things I've tried have worked, others less so. The Good Helped kickstart NHSX.…

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Another year over, and what have you done?

by @edent | # | 3 comments | Read ~419 times.
A zoomed out view of dozens of Trello cards.

It's really easy to think "I haven't achieved anything this week!" and fall into self-pity. So, at the start of 2019, I decided to give future-me a present. I started a Trello board called "Done!". Each week, I created a new column - "Done 2019-01-04", "Done 2019-01-11", and so on for the rest of the…

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The Corridors of Power

by @edent | # # # | 1 comment | Read ~501 times.
Terence Eden standing outside Number 10 Downing Street.

These are the lyrics to my constant earworm: Sometimes my life it feels like fiction Some of the days it's really quite surreal George Harrison - Pisces Fish I occasionally find myself having meetings in the Palace of Westminster with People From The News. I want to talk about what that's like. I'm waiting to…

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Tell the audience what you want them to do

by @edent | # # # # # | 2 comments | Read ~417 times.
24 tweets from people - including photos of the slide.

I do lots of public speaking as part of my job. I'd like to share one of my tips for giving engaging and impactful talks. Two caveats: This is a sort-of work post. In that, I'll be discussing something I did for my employer - but they haven't asked me to write this, nor have…

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