We've received a letter about you


Royal coat of arms of the UK. A lion and a unicorn.

This is a retropost. It was written in July 2021, but published after I had left the Civil Service. An MP has written to the Chancellor of the Duchy of Lancaster asking about some work our department is doing. This is all rather usual for Government business. In the letter, the MP mentions me. By name. This is decidedly unusual! Civil Servants at my level are anonymous, interchangeable cogs in a vast machine. Those in charge of the machine want information - they don't usually care who…

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I don't understand the sacrifices people make for work


A little Roman Centurion made out of Lego. He is grimacing fiercely.

Just before I graduated from University, I went to a careers fair to help me decide what I wanted to do with my life. At one of the stalls was our local Police force - advertising the exciting new world of digital forensics. Here is - almost verbatim - the conversation I had with the recruiter. Me: "Hello! What do I need to do in order to use my computer science degree to catch criminals?" Them: "Well, after the physical, first you'll need to spend several years as a beat copper working on…

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It isn't who you know - it's who knows you


A pet cat typing on a computer keyboard.

I'm terrible at networking. I forget people's names minutes after meeting them, I never have business cards and lose the ones I'm given, and I can't go five minutes without burbling some nonsense. But I recognise that networking is a skill and, like any skill, it takes practice to succeed. I've always been told that success isn't always about what you know, but more about who you know. So how does someone who is introverted, bad at small talk, and terrible at sending follow-up emails get to…

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Pushing The Button


Pop up notification saying the NHS covid app is shutting down.

This is a retropost. Written contemporaneously in 2020, but published four years after the events. It's May 2020 as I write this. I'm typing to capture the moment. Right now, I've no idea what the impact is. This is the exact moment, on Thursday May 7th, I hit the Big Red Button - three of them! - to open source the UK's COVID-19 Beta test app. https://shkspr.mobi/blog/wp-content/uploads/2020/05/Open-Source-NHSX.mp4 It was thrilling and terrifying. We'd spent the last few weeks getting…

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Drinking Champagne with the Secretary of State


Selfie by Matt Hancock, featuring some of the team behind NHSX. I am in the background.

This is a retropost. Written contemporaneously in February 2019, but published much later. My life is weird. Again. Looking out over London from the top floor. The Eye is glittering and the Palace of Westminster is glowing. Someone pours me a glass of (very expensive) champagne, as the Secretary of State laughs at my witty bon mot. Is this my life now? People of distinction and influence listening to what I have to say? It isn't an oak-panelled room, with deep armchairs, where cigar-smoking …

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My 4th day at DHSC


Selfie of me standing on a London roof. The palace of Westminster is in the background.

This is a retropost. It was written contemporaneously in 2019 - but posted in 2024. I had just been seconded to the Department of Health and Social Care to help kick-start NHSX. I kept a diary of my time there - including working through COVID. As it has been 5 years, and I no longer work in Government, I thought I would publish interesting extracts from it. My 4th day in a new job and I'm sat in a meeting with the Secretary of State. I've been in rooms with CEOs. With celebrities. With…

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Introducing Open Ideas


Line drawing of a human head. The line curls inwards to the brain, and changes into a lightbulb.

As previously mentioned, I quit my job. So now I'm no longer working for The Man. Instead, I am working for a man. Specifically: me. I've launched Open Ideas Ltd. It's a bespoke computing consultancy focused on open technologies. Here's a brief run-down of what I offer: Open Source Want to understand open source licencing? Confused about your options? Worried about getting it right? I am here to help. Open Standards Interested in getting involved with Standards Development…

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Job leaving rituals in the WFH era


Laptop covered in stickers.

One Friday last year, I posted some farewell messages in Slack. Removed myself from a bunch of Trello cards. Had a quick video call with the team. And then logged out of my laptop. I walked out of my home office and sat in my garden with a beer. The following Monday I opened the door to the same office. I logged in to the same laptop. I logged into a new Slack - which wasn't remarkably different from the old one. Signed in to a new Trello workspace - ditto. And started a video call with my…

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I've reached a local maxima in my career


Terence Eden standing outside Number 10 Downing Street.

(Welcome to #NaBloPoMo - National Blog Posting Month. I'm publishing a new blog post every day in November.) My employer encourages employees to have "career conversations" with their line manager. And I hate it. I don't resent them for making me participate, and it's probably good for me to engage in a little introspection. But that doesn't mean I can't whine like a petulant toddler. Since my dreams of being the first astronaut to win an Oscar® crumbled to dust, I haven't known what I want …

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Two Anniversaries on One Day


A passport stamp from Immigration Canada. The date is 11th October 1999.

I'm off to a wedding in Canada which means dealing with the bureaucracy of the Electronic Travel Authorisation. The form asked me if I'd ever had a previous visa for Canadaland. As it happens, yes! I spent a year studying in Ottawa. Well then, said the form, you'd better tell me your old visa number. Ah… In amongst the various shoe boxen which serve as my ersatz filing system lay a tatty old passport. Crumpled in it was a fading visa, the ink smeared with a barely legible reference number. I…

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How To Write A Cover Letter For A Job


A golden envelope.

I've just finished reviewing a few dozen CVs and Covering Letters. Almost all of them were awful! Candidates - I beg you - make this easy for me! I have been given a fixed set of scoring criteria and you've given me a 2,000 word essay on your life, loves, and hopes for the future. I've only got a few minutes per candidate to read, digest, rank, and score each application. Here's my 100% guaranteed method for maximising the impact of your cover letter. Address the selection criteria. …

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Regeneration: You were expecting someone else?


Colin Baker's regeneration as Doctor Who.

Twenty-Twenty-Two is Twenty-Twenty-NEW. Yup - time for me to regenerate into a new job. To recap - five years ago, I started at GDS in the Open Standards Team. Two-and-a-bit years later, I took a 6 months secondment to NHSX to do Open Standards. Eighteen months later, they finally let me go. I joined the Data Standards Authority to do - you guessed it - Open Standards! I've been banging on about Open Standards for what feels like forever. I've worked with a vast array of vastly talented…

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