New T-Shirt Idea

by @edent | # # | 1 comment | Read ~168 times.
A t-shirt which says Dunning and Kruger and Gell and Mann.

Some days, I want everyone on the Internet to wear this t-shirt: Designed using Guillaume Chabot’s tool after the original 2K by Gingham – which has been parodied many times. Explaining the joke The Dunning–Kruger effect is – simply put – when people of low ability are over-confident in their ability. The Gell-Mann Amnesia effect…

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A holiday is a great way to prevent a messiah complex

by @edent | # # | 3 comments | Read ~176 times.

Last Monday was a Bank Holiday in the UK. The Tuesday was a “Privilege Day” – a day off for Civil Servants for the Queen’s birthday. Thursday was my wife’s birthday – which I had booked off ages ago. So I decided to cash in my TOIL and take Wednesday and Friday as holidays as…

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You’ve got to show up to make a difference

by @edent | # | 2 comments | Read ~123 times.

Eleven years ago, the BBC announced plans to encrypt all of its free-to-air digital TV channels. The technology world was aghast! I saw thousands of Tweets from hundreds of people, angry blog posts, mailing lists erupting with fury. There may even have been a petition. The regulator, Ofcom, announced an enquiry and solicited for feedback.…

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When part of your job is *not* caring

by @edent | # # # | 7 comments | Read ~738 times.

Many years ago, when I worked at Vodafone, we had a senior network engineer give us a talk about keeping the network stable in the hours after the 7/7 bombings. He was completely dispassionate. He spoke about analysing network traffic, predicting demand spikes, routing around damage, physically securing sites, supporting the emergency services – and…

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Week Notes – COVID19

by @edent | # # # # | 2 comments | Read ~114 times.
Teamwork makes the dream work. A shoal of fish have formed into the shape of a large shark.

What started as a fairly ordinary week, quickly transformed into something extraordinary. Large swathes of NHSX were suddenly told to de-prioritise their day-to-day work and focus on COVID19 response. I probably can’t talk specifically on what I’ve been working on, but it has been one of the most intense working weeks of my life. As…

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Why I make my work calendar public

by @edent | # # # | 11 comments | Read ~392 times.
A weekly calendar showing lots of overlapping meetings.

If you’d like to set up a meeting or call with me, chances are, I’ve sent you a link to my calendar. It’s a public website where you can see when I’m available. One important note, before we go any further, this public calendar only shows my free/busy status. It doesn’t show the names of…

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Weeknotes: A year at #NHSX

by @edent | # # # # | 7 comments | Read ~338 times.
Terence Eden speaking at a conference.

A year ago, I swapped my comfy job at GDS for a new role at the Department of Health and Social Care. So, this is a sort of informal end-of-year review. It has been a fun and challenging year. Some of the things I’ve tried have worked, others less so. The Good Helped kickstart NHSX.…

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The Corridors of Power

by @edent | # # # | 1 comment | Read ~508 times.
Terence Eden standing outside Number 10 Downing Street.

These are the lyrics to my constant earworm: Sometimes my life it feels like fiction Some of the days it’s really quite surreal George Harrison – Pisces Fish I occasionally find myself having meetings in the Palace of Westminster with People From The News. I want to talk about what that’s like. I’m waiting to…

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Weeknotes – Mid-year Review

by @edent | # # # # # | Read ~180 times.
Terence Eden standing outside Number 10 Downing Street.

I loathe performance reviews. OKRs, KPIs, EYRs? Bleugh! There’s a level of introspection which always makes me intrinsicly uncomfortable. Besides, I always feel like I’ve done nothing worthwhile other than arse about on a computer. In my new job, I decided to keep an achievement journal. Well, a Trello list of tasks I’ve done well.…

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UK Gov Camp Weeknotes

by @edent | # # # # | Read ~102 times.
Edent Shouting into a microphone.

I’m finally feeling like I’m settling into my new role. I spent my Saturday at UK GovCamp – an unconference for Civil Servants. I ran a session on Acronyms in the Workplace. It was hillarious listening to people try to introduce themselves without any abbreviations. “I am the Chief Paperclip Office for the United Kingdom’s…

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