Some thoughts on Amazon's 2FA


A screen from Amazon showing how to use 2FA

Amazon now let you secure your account with Two-Factor-Authentication (2FA). This means you can log on with a one-time password which changes every minute. For some reason, Amazon call it Two-Step-Verification (2SV) - but it is exactly the same as all the other 2FA solutions. The Process There's no direct link to 2FA settings. So […] Read More

Scaling Is A Human Problem Too


a slack icon saying kill me please

This morning I received an email which made my heart sink. In order to co-ordinate things better, we'd like to invite you to our exclusive Slack Channel! A variety of rude words danced around my brain. I think this makes the, what, 9th? 10th? Slack that I'm part of. Don't get me wrong, I like […] Read More

The Design Of Everyday Toilets


Another in my occasional series on the usability of toilets! It's hard wandering around seeing the mistakes which are made by designers. Perhaps it's poor keming on fonts, or a hotel room light switch which makes no sense, or - in my case - bogs. Lots of toilets incorporate a "dual flush." Press one button […] Read More

Sharing on Android is Broken


As I get older, I begin to lose neuroplaciticy. I get angry and confused when I don't understand things. I get frustrated when I have to change my behaviour. It happens to all of us, to some extent, and it's one of the major reasons you should design your apps in a clear and consistent […] Read More

Anti-Social App Design


My good friend Dan Appelquist recent wrote a fascinating blog post on solipsism as a design decision. He has a set of Lifx Internet Controlled Lightbulbs. They're great fun, but have some seriously screwy ideas about how people live. One key design of the app is to allow you to automatically switch off all your […] Read More

The Usability of Anti-Apartheid Encryption


Nelson Mandela giving a lecture at LSE

(An adaptation of my earlier blog post on the same topic1.) This is a case study focusing on the usability of encryption systems as used by political dissidents in Apartheid era South Africa. Background - South Africa Between 1948 and 1994, the nation of South Africa was ruled by an ethnically white minority. They set […] Read More

Don't Use Colour To Indicate Binary States


Earlier this year I was playing around with DogeCoin. Try as hard as I might, I just couldn't get their API working. I delved into the settings, to see what was up. Take a look at this setting, is it obvious to you which state is active? I clicked around on it, and the state […] Read More