Moribund train company Great Western Rail currently have a two month backlog of complaints. I think that this breaches their agreement with the Office of Rail and Road. In an ideal world GWR would be forced to improve, or be stripped of their franchise. I've spent an utterly miserable month commuting between Oxford and London on GWR's over-crowded and decrepit trains. I was delayed around 21 times in a single month. That's close to 80% of all journeys that I caught arriving late. An…
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There are two things you should know about me. The first is that I like to complain about poor service, and the second is that I'm a hoarder. These character flaws have finally proved useful! Let me explain how you can claim hundreds or even thousands of Euros in compensation for delayed flights. A couple of years ago, we took a holiday to Turkey flying with Thomas Cook. The flight out was delayed - normally I wouldn't complain about a short delay; but this was 5 hours! Stuck in Gatwick…
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Well, it's official. In a month I'll be flying down to Cape Town, South Africa. Then on to Johannesburg. Then up to Nairobi. Then west to Lagos. Four cities, three countries, two weeks, one massive continent. Africa. I'm flying down with InMobi, my employers (this blog post is personal and doesn't reflect company policy etc). We'll be visiting all the local mobile developers and researchers and seeing how we can help them. I'll be posting work related stuff on the official InMobi blog -…
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The life of a vegetarian isn't always an easy one. I'm aware that I'm lucky enough to live in a society which is broadly accepting of my dietary preferences - which is what makes it all the more annoying when a company which should know better cocks up. Twice. This has been sent to Virgin Atlantic's complaints team. Dear Sir, I realise that it's a standing joke to complain about the quality of airline food - but I wish to convey my distress at the vegetarian meals provided on the last two…
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