Ever had a moan at your bank on Twitter? You're not alone - it's one of the most popular ways to interact with large companies. But how can you be sure that you're actually talking to the real customer services team? There's been a worrying rise in the number of fake accounts which attempt to […] Read More
Gmail is usually pretty good at stopping spam from reaching my inbox. When it slips up, it reminds me of just how terrifying the modern internet is. Early one morning, I received this email from someone I know (details redacted by me). It came from his email, it has his signature at the bottom. This […] Read More
Regular readers will know that I take a keen interest in Twitter spam. It seems the more popular a network gets, the greater the propensity for spam. A shame, but it seems to be the way of the world. Recently, one of my Tweets which mentioned SoundCloud was retweeted in rapid succession by a variety […] Read More
Journalist Dave Lee pointed out a disturbing new spear-phishing attack on Twitter. The phony account looks for people who are Tweeting their dissatisfaction with Lloyds Bank - one of the largest and oldest banks in the UK - and sends them messages urging them to log in to a fraudulent site. The tweets have some […] Read More
Like a lot of you, my Facebook feed often fills up with dodgy adverts for discount sunglasses. In this case, Mark's account has been hacked and the spammers are tagging lots of his friends. The post then shows up on my feed as "look what your friend is up to!" Annoying. So, here's how to […] Read More
Earlier this year, I received SMS Spam from Paddy Power. I went into full-on Taken mode! I have a very particular set of skills, skills I have acquired over a very long career. Skills that make me a nightmare for spammers like them ☺ It culminated with barrage of complaints and an interview on BBC […] Read More
What could be worse than email spam? Animated gifs in the subject line of email spam! This is a trend I've recently started to see on Gmail - here's what it looks like and how it works. So, what's going on here? How have they got an animated image into the subject line? Here's the […] Read More
Earlier this week I appeared on BBC Radio 4's "You And Yours" to talk about the scourge of SMS Spam. You can listen to it on their website - or, if it has expired, I've grabbed an audio clip for your listening pleasure. I've asked the Direct Marketing Associate to create a "Do Not Text" […] Read More
This is a cautionary tale of how my personal details have been repeatedly sold and resold by a British network of spammers - each of them turning a blind eye to the provenance of their data. I'm calling on the Direct Marketing Association to create a universal opt-out file - just like they do with […] Read More
Recently I've been plagued with Tweets saying that I'm "trending in London." As flattering as that is, it's not true. There appears to be a network of Twitter bots which are randomly repeating other people's tweets, ripping off avatars and bios, and generally causing a nuisance. Looking at the users' Twitter name, I don't think […] Read More