I remember the first time as an adult I ordered a takeaway. I picked up the phone, menu in hand, and prepared to do battle. The person on the other end of the phone didn't speak English, my menu was out of date, they couldn't understand my address, and I didn't have the right money when they finally delivered. Stressful, annoying, and - until relatively recently - commonplace. When services like Just-Eat and Deliveroo came in, I suddenly was a lot happier ordering from local restaurants.…
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If you've ever reported a bug, you'll have seen the dreaded response "works on my machine." So, I was using a small open source project (I'll leave it anonymous for now) when I noticed a bug. Not a show-stopper, but one which would affect and annoy lots of users. I wrote as detailed a bug report as I could: Scroll Bars Always Showing In Browser In browsers X and Y on platform Z, I notice that the scroll bars are always showing, even when the content doesn't require it. This is confusing…
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During my commute home I like to listen to podcasts. The London School of Economics has a regular lecture series which it is gracious enough to record and podcast. The lectures are consistently interesting - although of inconsistent audio quality - and offer a fascinating glimpse into the minds of its speakers. Last night, the crackly audio gave way to a familiar voice; Nelson Mandela. In this lecture from April 2000, Mandela talks about how people should comment on and judge African…
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