<?xml version="1.0" encoding="UTF-8"?>
<?xml-stylesheet href="https://shkspr.mobi/blog/wp-content/themes/edent-wordpress-theme/rss-style.xsl" type="text/xsl"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	    xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	     xmlns:dc="http://purl.org/dc/elements/1.1/"
	   xmlns:atom="http://www.w3.org/2005/Atom"
	     xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	  xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>
<channel>
	<title>phorm &#8211; Terence Eden’s Blog</title>
	<atom:link href="https://shkspr.mobi/blog/tag/phorm/feed/" rel="self" type="application/rss+xml" />
	<link>https://shkspr.mobi/blog</link>
	<description>Regular nonsense about tech and its effects 🙃</description>
	<lastBuildDate>Thu, 20 Nov 2025 04:04:53 +0000</lastBuildDate>
	<language>en-GB</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>https://wordpress.org/?v=6.9.4</generator>

<image>
	<url>https://shkspr.mobi/blog/wp-content/uploads/2023/07/cropped-avatar-32x32.jpeg</url>
	<title>phorm &#8211; Terence Eden’s Blog</title>
	<link>https://shkspr.mobi/blog</link>
	<width>32</width>
	<height>32</height>
</image> 
	<item>
		<title><![CDATA[I'm looking through you - but you're not there...]]></title>
		<link>https://shkspr.mobi/blog/2008/11/im-looking-through-you-but-youre-not-there/</link>
					<comments>https://shkspr.mobi/blog/2008/11/im-looking-through-you-but-youre-not-there/#respond</comments>
				<dc:creator><![CDATA[@edent]]></dc:creator>
		<pubDate>Thu, 20 Nov 2008 16:18:00 +0000</pubDate>
				<category><![CDATA[/etc/]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[personalisation]]></category>
		<category><![CDATA[phorm]]></category>
		<guid isPermaLink="false">http://shkspr.mobi/blog/index.php/2008/11/im-looking-through-you-but-youre-not-there/</guid>

					<description><![CDATA[[Disclaimer - all personal opinions. I work for a mobile operator (Vodafone) but these are not their thoughts, opinions, plans or ideas.]  I&#039;ve been reading a few articles about how social networks and mobile operators feel like they own their customers.  I think personalisation is a great thing.  If Facebook or my phone company can give me a personalised service - or discounts that I&#039;m going to…]]></description>
										<content:encoded><![CDATA[<p>[Disclaimer - all personal opinions. I work for a mobile operator (Vodafone) but these are not their thoughts, opinions, plans or ideas.]</p>

<p>I've been reading a few articles about how <a href="https://web.archive.org/web/20081223160644/http://opengardensblog.futuretext.com/archives/2008/11/owning_the_cust.html">social networks and mobile operators feel like they own their customers.</a></p>

<p>I think personalisation is a great thing.  If Facebook or my phone company can give me a personalised service - or discounts that I'm going to use - then I'm all for it.  However, how much of your personal privacy would you be prepared to sacrifice in order to receive what level of benefits?</p>

<p>I think <a href="http://en.wikipedia.org/wiki/Phorm">Phorm are evil</a> for not informing their customers of their <a href="http://www.theregister.co.uk/2008/02/29/phorm_roundup/">illegal trials</a> - I also think <a href="http://en.wikipedia.org/wiki/Facebook_Beacon">Facebook's Beacon</a> needed much stronger privacy rules.  But I don't think there's anything <span style="font-style:italic;">fundamentally</span> wrong with an informed, opt in, system to hold a mirror up to your preferences.</p>

<p>Let's take an example.  Google Mail scans your emails and presents you with targeted advertising based on the contents.  I think that's quite useful - if I'm emailing someone about a holiday in Italy, I'd rather see adverts for Venice than for baby powder.  I understand what Google are doing and I've agreed to it.</p>

<p>Let's apply that thinking to mobile.  Imagine that I've knowingly opted-in to allow adverts based on my behaviour.  Consider the following scenarios.</p>

<p>I'm always dialling Domino's Pizza from my mobile.  My mobile operator sees that behaviour and, the next time I'm on their site, they offer me a discount at Papa John's pizza.</p>

<p>I quite like that idea.  See what I'm doing and target me with something that will probably be useful.</p>

<p>Let's go a step further.</p>

<p>I send a text to several friends which reads</p>

<blockquote><p>Fancy going for a pint tonight? First round is on me :-)</p></blockquote>

<p>My mobile operator then sends me a text back saying</p>

<blockquote><p>Get £1 off Magners New Peach Cider tonight - show this text at your local Weatherspoons for your discount. Click here to find your local.</p></blockquote>

<p>Even better!  I'm getting relevant stuff just for doing what I usually do.  Offers for me - ad revenue for my mobile operator - eyeballs for the advertisers.</p>

<p>If this was all opt-in - and I could stop at any time - is there anything wrong with this?  Is there a "Dark Side" to behavioural advertising?</p>

<p>Consider the following scenarios.</p>

<p>I'm always dialling Alcoholics Anonymous from my mobile.  My mobile operator sees that behaviour and, the next time I'm on their site, they offer me a discount on Smirnoff Vodka.</p>

<p>Let's go a step further.</p>

<p>I send a text to several friends which reads</p>

<blockquote><p>Fancy going for a pint tonight? I've left my wife and am taking the kids with me :-(</p></blockquote>

<p>My mobile operator then sends me a text back saying</p>

<blockquote><p>Looking for a cheap divorce lawyer? Click here to find your local. Or dial +44800......</p></blockquote>

<p>Hmmmm.... Not so nice now. Is it?</p>

<p>Personalisation, Privacy and Social Norms can sometime clash in the most creative of ways.</p>
<img src="https://shkspr.mobi/blog/wp-content/themes/edent-wordpress-theme/info/okgo.php?ID=33&HTTP_REFERER=RSS" alt="" width="1" height="1" loading="eager">]]></content:encoded>
					
					<wfw:commentRss>https://shkspr.mobi/blog/2008/11/im-looking-through-you-but-youre-not-there/feed/</wfw:commentRss>
			<slash:comments>0</slash:comments>
		
		
			</item>
	</channel>
</rss>
