Three Things I Wish I'd Known About NHS Technology


It has been a year since I stopped working for NHSX. A few weeks ago, someone reached out to me inquiring about a job there. They wanted to know what they needed to know before joining. As well as the normal moaning about the quality of vending machine coffee, I told them about three things…

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Weeknotes: Vaccinated - Part 1


Me holding my NHS vaccination card.

I know exactly what I was doing on 9th April 2020. I was worrying about open-sourcing the NHS Covid Tracing app. I was worrying about tech standards for booking test slots. I was worrying if I'd ever see my family and friends again. I was worrying if the NHS websites would contain enough semantic HTML…

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All Good Things


Paul Mcgann as Doctor Who.

Well, that was a whirlwind! After 18-months at NHSX, my 6-month temporary secondment has reached its end. It's always hard when a job finishes. The secondment was twice extended, and that let me carry on defining open technology standards for the NHS. Now it is over and I'm a bit sad. The pandemic seems to…

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Doesn't everyone have unlimited data?


A graph showing pre-pay usage is gradually declining.

One of the (many many many) things our team worked on this week finally went live: You can now access most NHS services from your mobile, with no data charges.In awe of the team who pulled this together very quickly. https://t.co/ogLzCc8z97 — Terence Eden (@edent) March 18, 2020 All the UK's major mobile networks have…

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It will cost you £500 not to attend this conference


Two pigs talking. "Isn't it great that we pay nothing for the barn?" The other says "Yeah and the food is free."

A few weeks ago, I was asked if I wanted a free ticket to a conference about the health industry. The line-up of speakers looked pretty interesting, so I said yes. I speak at a lot of conferences, and sometimes it's nice to go as a guest. Even though I'd agreed, the conference organiser started…

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Week Notes - COVID19


Teamwork makes the dream work. A shoal of fish have formed into the shape of a large shark.

What started as a fairly ordinary week, quickly transformed into something extraordinary. Large swathes of NHSX were suddenly told to de-prioritise their day-to-day work and focus on COVID19 response. I probably can't talk specifically on what I've been working on, but it has been one of the most intense working weeks of my life. As…

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Notes from GovCamp 2020


Giant post it notes stuck to a wall.

I've been to a fair few GovCamps - the (mostly) annual gathering of Civil Servants who want to explore new ways of working. For a flavour of what they're like, see scripti electronici passim: GovCamp 2012 (Video of my talk) GovCamp 2015 Tweets only GovCamp 2016 GovCamp 2018 GovCamp 2019 It was great to see…

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Why I make my work calendar public


A weekly calendar showing lots of overlapping meetings.

If you'd like to set up a meeting or call with me, chances are, I've sent you a link to my calendar. It's a public website where you can see when I'm available. One important note, before we go any further, this public calendar only shows my free/busy status. It doesn't show the names of…

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Weeknotes: A year at #NHSX


Terence Eden speaking at a conference.

A year ago, I swapped my comfy job at GDS for a new role at the Department of Health and Social Care. So, this is a sort of informal end-of-year review. It has been a fun and challenging year. Some of the things I've tried have worked, others less so. The Good Helped kickstart NHSX.…

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Weeknotes - Mid-year Review


Terence Eden standing outside Number 10 Downing Street.

I loathe performance reviews. OKRs, KPIs, EYRs? Bleugh! There's a level of introspection which always makes me intrinsicly uncomfortable. Besides, I always feel like I've done nothing worthwhile other than arse about on a computer. In my new job, I decided to keep an achievement journal. Well, a Trello list of tasks I've done well.…

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