Doesn’t everyone have unlimited data?

by @edent | # # # # # | 4 comments
A graph showing pre-pay usage is gradually declining.

One of the (many many many) things our team worked on this week finally went live: You can now access most NHS services from your mobile, with no data charges.In awe of the team who pulled this together very quickly. https://t.co/ogLzCc8z97 — Terence Eden (@edent) March 18, 2020 All the UK’s major mobile networks have…

Continue reading →

It will cost you £500 not to attend this conference

by @edent | # # | 5 comments | Read ~490 times.
Two pigs talking. "Isn't it great that we pay nothing for the barn?" The other says "Yeah and the food is free."

A few weeks ago, I was asked if I wanted a free ticket to a conference about the health industry. The line-up of speakers looked pretty interesting, so I said yes. I speak at a lot of conferences, and sometimes it’s nice to go as a guest. Even though I’d agreed, the conference organiser started…

Continue reading →

Week Notes – COVID19

by @edent | # # # # | 2 comments | Read ~114 times.
Teamwork makes the dream work. A shoal of fish have formed into the shape of a large shark.

What started as a fairly ordinary week, quickly transformed into something extraordinary. Large swathes of NHSX were suddenly told to de-prioritise their day-to-day work and focus on COVID19 response. I probably can’t talk specifically on what I’ve been working on, but it has been one of the most intense working weeks of my life. As…

Continue reading →

Notes from GovCamp 2020

by @edent | # # # # | Read ~111 times.
Giant post it notes stuck to a wall.

I’ve been to a fair few GovCamps – the (mostly) annual gathering of Civil Servants who want to explore new ways of working. For a flavour of what they’re like, see scripti electronici passim: GovCamp 2012 (Video of my talk) GovCamp 2015 Tweets only GovCamp 2016 GovCamp 2018 GovCamp 2019 It was great to see…

Continue reading →

Why I make my work calendar public

by @edent | # # # | 11 comments | Read ~391 times.
A weekly calendar showing lots of overlapping meetings.

If you’d like to set up a meeting or call with me, chances are, I’ve sent you a link to my calendar. It’s a public website where you can see when I’m available. One important note, before we go any further, this public calendar only shows my free/busy status. It doesn’t show the names of…

Continue reading →

Weeknotes: A year at #NHSX

by @edent | # # # # | 7 comments | Read ~338 times.
Terence Eden speaking at a conference.

A year ago, I swapped my comfy job at GDS for a new role at the Department of Health and Social Care. So, this is a sort of informal end-of-year review. It has been a fun and challenging year. Some of the things I’ve tried have worked, others less so. The Good Helped kickstart NHSX.…

Continue reading →

Weeknotes – Mid-year Review

by @edent | # # # # # | Read ~180 times.
Terence Eden standing outside Number 10 Downing Street.

I loathe performance reviews. OKRs, KPIs, EYRs? Bleugh! There’s a level of introspection which always makes me intrinsicly uncomfortable. Besides, I always feel like I’ve done nothing worthwhile other than arse about on a computer. In my new job, I decided to keep an achievement journal. Well, a Trello list of tasks I’ve done well.…

Continue reading →

Weeknotes – hello #NHSX

by @edent | # # # # | Read ~190 times.
NHSX Twitter Feed.

This is what I’ve been working on in my new job: Big welcome to @NHSX – harnessing technology to deliver for patients https://t.co/4apSRvcerh — Matt Hancock (@MattHancock) February 19, 2019 Hello, World!https://t.co/IthZjHo9Yq — NHSX (@NHSX) February 19, 2019 BOOM! With a fancy announcement in the House of Commons and everything! It has been a lot…

Continue reading →