Interesting Failures - Visual IVRs


Another in an occasional series of blog posts where I discuss products I've worked on which failed. It was the early 2000s and the large mobile telco I worked for had just spent billions of pounds on a 3G license. 3G was the future! Sure, faster data would be nice, but the real money was to be made in Video Calling! What could Video Calling be used to improve? The answer was obvious - Interactive Voice Response menus. You know the sort "Press 1 for billing, press 2 for accounts, press 3 to…

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Review: Svpro 3D Camera - for Android and Raspberry Pi


I've been sent a 3D camera addon to review - the Svpro SV-2560X3D-001 is a £65 stereo camera designed for Android. It will also work with a Raspberry Pi! It looks a little like a Microsoft Kinect - a single bar with two embedded cameras. The camera resolution is 720p on each lens. You can buy the camera from Amazon UK. It clips on easily to a phone via a padded screw clamp. You need to install a dedicate 3D camera app in order to make it work. In the box you get the camera, two USB-OTG …

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Charity Fundraising Using VR


Walking back from work yesterday, I noticed an unusual set of chuggers - those faux-cheerful folk who try to stop you in the street asking for money. They were fundraising for Unicef. Rather than handing out flyers they were carrying high-tech VR headsets! Using the headset, I was able to take a virtual tour of a Unicef aid drop. As with all 360 experiences, it takes a little getting used to - but then it is fully immersive. A minute-long video clip is more persuasive than a bit of patter …

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You need a SIM card in your phone to dial 999


Photo of a nano SIM card and its plastic housing.

I want to correct a common misconception. Many people think that you can dial the emergency services even if you do not have a SIM in your phone. I see this advice scattered around the web - often telling people to keep an old, SIMless phone for an emergency - and it is dangerously wrong. If you are in the UK, you must have an active SIM in your phone! Your SIM does not need to be in credit, but it does need to be active. That is, it will connect to your network provider. If you do not have …

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Headphones displaying album art


A woman wearing headphones.

Many years ago, when I worked for a mobile phone company, a group of us were encouraged to come up with crazy ideas which the organisation could patent. I had one idea come this close to getting through until someone found an unnervingly similar patent and the whole thing was dropped. Well, it has been a dozen years and no one has released my killer idea, so I'm setting it free. It's simple. A set of Bluetooth headphones with a built in display to show off album artwork. Here's a quick…

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App Showdown - Zapper 🆚 MusicMagpie


It is time for me to have a clear out. I've got hundreds of books which I've replaced with eBook, CDs which I never listen to, and DVDs I'm ashamed to own. Selling them individually on eBay or Amazon sounds like a lot of hard work... That's where Zapper and MusicMagpie come in. Both offer the same basic service: Scan the item's barcode with the app. The app makes you a cash offer for your book/CD/DVD. You send a big box of your stuff to them. They send you money. Let's get one thing out…

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A Brief History of Killing the Headphone Jack


Is it the end-of-days for the humble headphone jack? As Apple prepare to remove it from their next iPhone - with Android manufacturers no-doubt following suit - I thought now would be a good time to look at the previous occasions when smartphone makers have tried to kill the headphone jack. This is a non-exhaustive history, mostly drawing from my industry experience and drawers full of old phones! Firstly (although not chronologically) special mention must go to… The original iPhone! Yup, i…

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Facebook is lying to you about needing its messenger app


Like many people, I can't be bothered using Facebook's mobile app. I live my life in the browser and don't need a battery-hungry, always listening, contact stealing app notifying me every five minutes. I check Facebook Messages when I want. If it's urgent, there are many better ways to contact me than Messenger. Until recently, all was well in the world. I happily used Facebook's mobile web site. Then this happened. That, frankly, is bullshit. Why do I need an app to display messages? …

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A curious new mobile phone scam


Me in the recording studio of BBC Radio Oxford.

Last week I was contacted by the BBC's consumer affairs programme "You And Yours" for my expert opinion on a new type of mobile phone scam. Terence Eden is on Mastodon@edentWarning! I'll be on @BBCRadio4's You And Yours shortly.Please tune your wirelesses accordingly. pic.x.com/6f3zsiwuin❤️ 4💬 1🔁 011:18 - Mon 11 April 2016 Several people had contacted the show to say that they had missed calls from the number "08454290015" or "08439800142" - despite not answering the call, nor dialling it them…

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Coming Unstuck With The Nexus 6


The Motorola built Nexus 6 is just about the worst Android handset I've owned. The USB port is upside down, the screen is smeary at low light, the back is so slippery it spins wildly on any flat surface, the battery is average at best, and the curve of the back makes impossible to type on without gripping firmly. All acceptable annoyances in a cheap handset, but for a "premium price" device, it's just not good enough. To add insult to injury, many many many people have discovered that the…

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BlackBerry's "App Neutrality" isn't as crazy as it sounds


Photo of a BlackBerry torch. It has a touchscreen and slide out keyboard.

BlackBerry have drawn scorn from the technology world with their calls for Network Neutrality to apply to app developers. The CEO thinks that NetFlix - and others - should be forced to provide apps for BlackBerry's minority platform. Is he serious? It sounds like an insane and bureaucratic solution to BlackBerry's woes - but I'm not so sure that it's necessarily a bad idea. Yesterday, I was quoted in The Guardian saying: But web developer Terence Eden argues that Chen is “right, but for t…

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Qi on the Cheap


A few months ago, I asked if we could entirely do away with physical ports on phones. We have Bluetooth to replace the headphone port, WiFi can replaced the data transfer properties of the USB port, all that's needed is a way to get power into the damn thing! That's what the "Qi" standard hopes to change. A simple way to get inductive charging working on phones. So, thanks to some Amazon vouchers I got for my birthday, I decided to see how cheaply and easily I could get wireless charging…

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