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	<title>irony &#8211; Terence Eden’s Blog</title>
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		<title><![CDATA[Mobile Badvertising - BlackBerry Characters]]></title>
		<link>https://shkspr.mobi/blog/2009/11/mobile-badvertising-blackberry-characters/</link>
					<comments>https://shkspr.mobi/blog/2009/11/mobile-badvertising-blackberry-characters/#respond</comments>
				<dc:creator><![CDATA[@edent]]></dc:creator>
		<pubDate>Thu, 05 Nov 2009 12:00:21 +0000</pubDate>
				<category><![CDATA[badvertising]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[blackberry]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[irony]]></category>
		<category><![CDATA[NaBloPoMo]]></category>
		<guid isPermaLink="false">http://shkspr.mobi/blog/?p=977</guid>

					<description><![CDATA[HTML is a complex beast.  Especially when it comes to languages.  I don&#039;t mean the difference between English and French but between UTF-8,  Windows-1252, and all the other methods for encoding text.  When it goes wrong, you can come a cropper - take a look at this advert for the BlackBerry.  Somehow a character has crept in to the text which can&#039;t be rendered by the browser.  BlackBerry? Advert? …]]></description>
										<content:encoded><![CDATA[<p>HTML is a complex beast.  Especially when it comes to languages.  I don't mean the difference between English and French but between <a href="http://www.utf8.com/">UTF-8</a>,&nbsp; <a href="http://en.wikipedia.org/wiki/Windows-1252">Windows-1252</a>, and all the other methods for encoding text.</p>

<p>When it goes wrong, you can come a cropper - take a look at this advert for the BlackBerry.&nbsp; Somehow a character has crept in to the text which can't be rendered by the browser.</p>

<p></p><div id="attachment_978" style="width: 490px" class="wp-caption aligncenter"><img aria-describedby="caption-attachment-978" class="size-full wp-image-978" title="Blackberry advert" src="https://shkspr.mobi/blog/wp-content/uploads/2009/11/Blackberry-advert.jpg" alt="BlackBerry? Advert?" width="480" height="320"><p id="caption-attachment-978" class="wp-caption-text">BlackBerry? Advert?</p></div><p></p>

<p>Immediately, one gets the sense of a poorly tested advert - one which probably goes to a dodgy site. Right?  Wrong! Take a look at the page source - it clearly points to the official BlackBerry site.</p>

<p></p><div id="attachment_979" style="width: 490px" class="wp-caption aligncenter"><img aria-describedby="caption-attachment-979" class="size-full wp-image-979" title="Blackberry source" src="https://shkspr.mobi/blog/wp-content/uploads/2009/11/Blackberry-source.jpg" alt="HTML Source Code" width="480" height="320"><p id="caption-attachment-979" class="wp-caption-text">HTML Source Code</p></div><p></p>

<h2 id="test-test-and-test-again"><a href="https://shkspr.mobi/blog/2009/11/mobile-badvertising-blackberry-characters/#test-test-and-test-again">Test, Test and Test Again</a></h2>

<p>I've no idea what character is meant to be represented in that advert. But I know that the error should have been caught in testing.</p>

<ul>
    <li>Test your advert to see if it works.</li>
    <li>Test your advert to see if it displays properly.</li>
    <li>Test your advert on multiple handsets.</li>
    <li>Test your advert in multiple browsers.</li>
    <li>Test your advert on devices which use a different language or character set.</li>
    <li>Test your advert before <em>and</em> after setting it live.</li>
    <li>Test your advert to make sure the ad-network isn't mangling it.</li>
</ul>

<h2 id="like-bronzey-or-silvery-but-made-of-iron"><a href="https://shkspr.mobi/blog/2009/11/mobile-badvertising-blackberry-characters/#like-bronzey-or-silvery-but-made-of-iron">Like Bronzey or Silvery - But Made of Iron</a></h2>

<p>The handset I used to test this was a BlackBerry.&nbsp; Do you want to see what happens when you click on the link? Do you?</p>

<p></p><div id="attachment_984" style="width: 490px" class="wp-caption aligncenter"><img aria-describedby="caption-attachment-984" class="size-full wp-image-984" title="Capture17_2_23" src="https://shkspr.mobi/blog/wp-content/uploads/2009/11/Capture17_2_23.jpg" alt="What A Mess" width="480" height="320"><p id="caption-attachment-984" class="wp-caption-text">What A Mess</p></div><p></p>

<p>Yes, the site is the <a href="https://web.archive.org/web/20091028135417/http://uk.blackberry.com/devices/blackberrypearl8100/">BlackBerry Pearl product page</a>. The <strong>desktop</strong> version.&nbsp; The version that the BlackBerry <em>can't render properly</em>.</p>

<p>Just in case it's not obvious, I'll spell it out for you.</p>

<ul>
    <li>A mobile advert should point to a <em>mobile-friendly</em> site.</li>
    <li>If you're a huge, multi-national company who manufactures mobile phones, make sure your website has a mobile friendly version.</li>
    <li>Test your adverts on your product.</li>
</ul>

<p>These mistakes aren't acceptable. For a company of RIM's size, it beggars beleif that this advert was approved without any apparent testing.</p>
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