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	<title>intercontinental &#8211; Terence Eden’s Blog</title>
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		<title><![CDATA[Mobile Badvertising - Intercontinental (and the BBC)]]></title>
		<link>https://shkspr.mobi/blog/2010/03/mobile-badvertising-intercontinental-and-the-bbc/</link>
					<comments>https://shkspr.mobi/blog/2010/03/mobile-badvertising-intercontinental-and-the-bbc/#respond</comments>
				<dc:creator><![CDATA[@edent]]></dc:creator>
		<pubDate>Fri, 26 Mar 2010 12:31:16 +0000</pubDate>
				<category><![CDATA[badvertising]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[BBC]]></category>
		<category><![CDATA[intercontinental]]></category>
		<guid isPermaLink="false">http://shkspr.mobi/blog/?p=1894</guid>

					<description><![CDATA[If you&#039;re outside of the UK, you will see adverts on the BBC site.  This also happens on the mobile site.  Here&#039;s a typical example.  BBC Advert  Intercontinental are a premium brand.  No doubt their mobile advertising is really good. Right?  First Impression  Intercontinental Advert Page 1  We start off with a mobile friendly page.  Almost.  There are five flaws here.       Large image.  While vi…]]></description>
										<content:encoded><![CDATA[<p>If you're outside of the UK, you will see adverts on the BBC site.  This also happens on the mobile site.</p>

<p>Here's a typical example.</p>

<p></p><div id="attachment_1897" style="width: 370px" class="wp-caption aligncenter"><img aria-describedby="caption-attachment-1897" class="size-full wp-image-1897" title="BBC Advert" src="https://shkspr.mobi/blog/wp-content/uploads/2010/03/Capture7_14_4.jpg" alt="BBC Advert" width="360" height="480"><p id="caption-attachment-1897" class="wp-caption-text">BBC Advert</p></div><p></p>

<p>Intercontinental are a premium brand.  No doubt their mobile advertising is <em>really</em> good. Right?</p>

<h2 id="first-impression"><a href="https://shkspr.mobi/blog/2010/03/mobile-badvertising-intercontinental-and-the-bbc/#first-impression">First Impression</a></h2>

<p></p><div id="attachment_1899" style="width: 358px" class="wp-caption aligncenter"><img aria-describedby="caption-attachment-1899" class="size-full wp-image-1899" title="Intercontinental Advert Page 1" src="https://shkspr.mobi/blog/wp-content/uploads/2010/03/Intercontinental-Page1.jpg" alt="Intercontinental Advert Page 1" width="348" height="721"><p id="caption-attachment-1899" class="wp-caption-text">Intercontinental Advert Page 1</p></div><p></p>

<p>We start off with a mobile friendly page.&nbsp; Almost.&nbsp; There are five flaws here.</p>

<ol>
    <li>Large image.&nbsp; While visually appealing, consider that not everyone has a fast mobile Internet connection.&nbsp; They may also have to pay per KB.&nbsp; Is there a way to use multiple, smaller images to make things just as appealing as well as being quick and cheap?</li>
    <li>Exposing a hyperlink.&nbsp; It's rarely a good idea to show the http:// and other inner workings of your systems.&nbsp; It breaks the understood convention of the web and exposes your URL structure.&nbsp; In this case it also shows that the website you're sending people to neither belongs to Intercontinental nor the BBC.</li>
    <li>Hyperlink colouring.&nbsp; Convention is that links are in blue - or at the very least a different colour from the rest of the text - and underlined.&nbsp; This allows customers to quickly and easily see where the clickable parts of the site are.</li>
    <li>This is a mobile advert - where is the mobile mindset? Why am I signing up for an <em>email</em> newsletter?&nbsp; Why not a monthly SMS or MMS?&nbsp; Why not a mobile video showing how wonderful the Intercontinental is? Why not a mobile voucher to present at my next visit?&nbsp; What a missed opportunity.</li>
    <li>Bearing numbers 2 and 3 in mind, is "The Real" clickable? If so, where does it lead?&nbsp; A consistent style helps with navigation.&nbsp; Clearly explaining what lies behind a link encourages clickthrough.</li>
</ol>

<p>Speaking of clickthrough - let's go and sign up for this e-newsletter.</p>

<h2 id="disaster"><a href="https://shkspr.mobi/blog/2010/03/mobile-badvertising-intercontinental-and-the-bbc/#disaster">Disaster!</a></h2>

<p>Regular readers of this blog know what's coming next.</p>

<p></p><div id="attachment_1898" style="width: 370px" class="wp-caption aligncenter"><img aria-describedby="caption-attachment-1898" class="size-full wp-image-1898" title="Not exactly mobile friendly" src="https://shkspr.mobi/blog/wp-content/uploads/2010/03/Capture7_13_49.jpg" alt="Not exactly mobile friendly" width="360" height="480"><p id="caption-attachment-1898" class="wp-caption-text">Not exactly mobile friendly</p></div><p></p>

<p>Yup. It's a desktop web page which is <em>totally</em> unsuitable for mobiles.&nbsp; Poorly formatted, hard to use and generally a disaster.&nbsp; How much did they spend on mobile advertising?&nbsp; Could they not have spared a few € for a mobile friendly sign up page?</p>

<h2 id="back-a-step"><a href="https://shkspr.mobi/blog/2010/03/mobile-badvertising-intercontinental-and-the-bbc/#back-a-step">Back a Step</a></h2>

<p>Let's go back to that first page and click on "The Real".&nbsp; Maybe it's the real link to the mobile sign up form?</p>

<p></p><div id="attachment_1900" style="width: 356px" class="wp-caption aligncenter"><img aria-describedby="caption-attachment-1900" class="size-full wp-image-1900" title="The Real" src="https://shkspr.mobi/blog/wp-content/uploads/2010/03/ic2.jpg" alt="The Real" width="346" height="524"><p id="caption-attachment-1900" class="wp-caption-text">The Real</p></div><p></p>

<p>Ah! Now we see why InterContinental were advertising on the BBC - they have a tie in show.&nbsp; The link right at the bottom goes back to the first page, what about www.bbc.com/thereal ?</p>

<p>Notice that, <em>yet again</em>, we have a different style of URL.&nbsp; It isn't underlined, it isn't a different colour, but it is clickable.&nbsp; This is the third style of URL on this site - totally confusing.</p>

<p>Let's click (you all know where this is going, right?)</p>

<h2 id="calamity"><a href="https://shkspr.mobi/blog/2010/03/mobile-badvertising-intercontinental-and-the-bbc/#calamity">Calamity!</a></h2>

<p></p><div id="attachment_1895" style="width: 370px" class="wp-caption aligncenter"><img aria-describedby="caption-attachment-1895" class="size-full wp-image-1895" title="Non-Mobile BBC Site" src="https://shkspr.mobi/blog/wp-content/uploads/2010/03/Capture7_13_17.jpg" alt="Non-Mobile BBC Site" width="360" height="480"><p id="caption-attachment-1895" class="wp-caption-text">Non-Mobile BBC Site</p></div><p></p>

<p>To be sure, this is a lovely site - but it's not exactly what you'd call mobile friendly.&nbsp; What is the point of putting a link to a slow to download, expensive and poorly rendered desktop page within a mobile advert?</p>

<h2 id="it-doesnt-have-to-be-this-way"><a href="https://shkspr.mobi/blog/2010/03/mobile-badvertising-intercontinental-and-the-bbc/#it-doesnt-have-to-be-this-way">It doesn't have to be this way!</a></h2>

<p>The BBC excels at producing mobile tie in content.&nbsp; Take a look at the mobile friendly Doctor Who page.</p>

<p></p><div id="attachment_1896" style="width: 370px" class="wp-caption aligncenter"><img aria-describedby="caption-attachment-1896" class="size-full wp-image-1896" title="Doctor Who Mobile" src="https://shkspr.mobi/blog/wp-content/uploads/2010/03/Capture7_18_19.jpg" alt="Doctor Who Mobile" width="360" height="480"><p id="caption-attachment-1896" class="wp-caption-text">Doctor Who Mobile</p></div><p></p>

<p>Mobile formatted, downloads, videos, loads of interesting and engaging content.&nbsp; Just the way it should be.</p>

<h2 id="conclusions"><a href="https://shkspr.mobi/blog/2010/03/mobile-badvertising-intercontinental-and-the-bbc/#conclusions">Conclusions</a></h2>

<p>There is one important lesson to be learned here.</p>

<p>Make sure <em>all</em> of your site is mobile friendly.&nbsp; That doesn't just mean all pages are suitable for mobiles - it also means that the <em>offer</em> is suitable for mobile.</p>
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