Default Ordering Of Title Options

by @edent | # # # # | 11 comments | Read ~133 times.
An extremely long title list which includes Right Honourable, Wing Comander, Dame, etc.

I was signing up to a website the other day, and it wanted to know my title. Here are the options it offered me: Look, I get it. If I’m ever daft enough to undertake a PhD and masochistic enough to complete it – I am going to demand that everyone addresses me as Doctor…

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Designing for people who don’t want to use your service

by @edent | # # | 5 comments | Read ~333 times.
A government website.

I’ve been building digital products and services since the dial-up era. I spent many years working in the private sector. Good design is seen as a necessity. Customers will switch to another service which is easier to use, has a better app, or offers a nicer experience. I now work in the public sector, where…

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Book Review: Mismatch by Kat Holmes

by @edent | # # #
Book Cover of Mismatch.

In Mismatch, Kat Holmes describes how design can lead to exclusion, and how design can also remedy exclusion. Inclusive design methods—designing objects with rather than for excluded users—can create elegant solutions that work well and benefit all. Holmes tells stories of pioneers of inclusive design, many of whom were drawn to work on inclusion because of their own experiences of exclusion.

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Falsehoods programmers believe about flags

by @edent | # # # # | 2 comments | Read ~2,214 times.
A dropdown box showing the flag of Canada next to a plus 1.

(For more about the “Falsehoods” meme – read the big list of falsehoods programmers believe.) Do You Want To Phone A Friend? A popular website asked me to confirm my phone number. It “helpfully” pre-filled the country-code with +1. And proudly displayed the Stars and Stripes. Except, of course, the USA isn’t the only country…

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The Myth of the Pixel Perfect Grid

by @edent | # # # # | Read ~4,155 times.
The letter E displayed on various screens. Each renders differently.

If you’ve spent any time with graphic designers, you’ll know that they love spending your money on imperceptible tweaks to your image files. “It must be pixel-perfect!” they cry. When you query why they’ve generated the same icon in multiple sizes, each with subtle variations, they cryptically mention how everything must align with “the grid.”…

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Falsehoods Programmers Believe About Families

by @edent | # # # # | 3 comments | Read ~5,437 times.

I’ve written before about Solipsist design – those services which have been designed to work only for a very specific type of family. I was taking a look at Google’s “Family” proposition – which allows users to share their purchases with other family members. What I found didn’t impress me. File under "Falsehoods Programmers Believe…

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Headphones displaying album art

by @edent | # # # # | 1 comment | Read ~229 times.
A woman wearing headphones.

Many years ago, when I worked for a mobile phone company, a group of us were encouraged to come up with crazy ideas which the organisation could patent. I had one idea come this close to getting through until someone found an unnervingly similar patent and the whole thing was dropped. Well, it has been…

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The Design Of Everyday Toilets

by @edent | # # # # # | 1 comment | Read ~117 times.

Another in my occasional series on the usability of toilets! It’s hard wandering around seeing the mistakes which are made by designers. Perhaps it’s poor keming on fonts, or a hotel room light switch which makes no sense, or – in my case – bogs. Lots of toilets incorporate a “dual flush.” Press one button…

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