Book Review: More Zeros and Ones - Digital Technology, Maintenance and Equity in Aotearoa New Zealand by Anna Pendergrast & Kelly Pendergrast


Book cover.

This is a sequel to Shouting Zeros and Ones - Digital Technology, Ethics and Policy in New Zealand and follows a familiar pattern. It's a series of essays looking at digital issues from a uniquely NZ perspective. There is a fair bit of Te reo Māori (Māori language) in the book. It's great that the […]

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Whatever Happened to UI Affordances?


Default share panel with only a few options visible.

I am grumpy. As my very clever wife summarised, I hate when designers prioritise their æsthetic preferences over my usability needs. I tried sharing a website using Google Chrome for Android. I hit the share button, and a panel popped-up from the bottom of the screen. Hmmm. It didn't have the share destination that I […]

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Falsehoods programmers believe about... Biometrics


A fingerprint being scanned.

(For the new reader, there is a famous essay called Falsehoods Programmers Believe About Names. It has since spawned a long list of Falsehoods Programmers Believe About....) Everyone has fingerprints! The BBC has a grim tale of a family with a genetic mutation which means they have no fingerprints. It details the issues they have […]

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A Collection of Imaginary Software


Colourful floppy disks in a frame.

I've built myself a framed set of imaginary software. This is not available to buy in the shops. Mostly because some of the artwork is not my copyright. All the parts are listed if you want to build it yourself. Parts Floppy Disks Printer Labels Frame Background As part of my Floppy Disk Walkman project, […]

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Default Ordering Of Title Options


An extremely long title list which includes Right Honourable, Wing Comander, Dame, etc.

I was signing up to a website the other day, and it wanted to know my title. Here are the options it offered me: Look, I get it. If I'm ever daft enough to undertake a PhD and masochistic enough to complete it - I am going to demand that everyone addresses me as Doctor […]

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Designing for people who don't want to use your service


A government website.

I've been building digital products and services since the dial-up era. I spent many years working in the private sector. Good design is seen as a necessity. Customers will switch to another service which is easier to use, has a better app, or offers a nicer experience. I now work in the public sector, where […]

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Book Review: Mismatch by Kat Holmes


Book Cover of Mismatch.

In Mismatch, Kat Holmes describes how design can lead to exclusion, and how design can also remedy exclusion. Inclusive design methods—designing objects with rather than for excluded users—can create elegant solutions that work well and benefit all. Holmes tells stories of pioneers of inclusive design, many of whom were drawn to work on inclusion because of their own experiences of exclusion.

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Falsehoods programmers believe about flags


A dropdown box showing the flag of Canada next to a plus 1.

(For more about the "Falsehoods" meme - read the big list of falsehoods programmers believe.) Do You Want To Phone A Friend? A popular website asked me to confirm my phone number. It "helpfully" pre-filled the country-code with +1. And proudly displayed the Stars and Stripes. Except, of course, the USA isn't the only country […]

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The Myth of the Pixel Perfect Grid


The letter E displayed on various screens. Each renders differently.

If you've spent any time with graphic designers, you'll know that they love spending your money on imperceptible tweaks to your image files. "It must be pixel-perfect!" they cry. When you query why they've generated the same icon in multiple sizes, each with subtle variations, they cryptically mention how everything must align with "the grid." […]

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