Do you want to be friends with your courier?

by @edent | # # | 14 comments | Read ~175 times.
Hi, I'm Local Courier I am your local courier, I like delivering parcels.

My life is an endless stream of courier deliveries right now. Welcome to lockdown life. Recently, I received an email saying that a driver had delivered a parcel. They’d dumped it on my porch without ringing the bell, then ran back to their vehicle. That’s fair enough. These people are given hellishly ambitious targets and…

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Google's Customer Contempt Conundrum

by @edent | # # | 1 comment | Read ~2,194 times.
Android logo.

Google’s attitude towards its customers is a continuing stain upon its reputation. In an ideal world, no one would ever need to contact customer services. Every step of one’s interaction with a company would take place online and be hassle free. All the information would be available on the web. Problems could simply be fixed…

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