Terence Eden. He has a beard and is smiling.

Terence Eden’s Blog

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Co-Op Bank - Making Banking Inaccessible

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Screenshot of the scope website showing a donation of £25

I've blogged before about how backward the Co-op bank is - sadly, they've not improved in the last few years. I needed to close down my business bank account. I hopped on to online banking, provided all my details, went through 2FA with a physical token, remembered my mother's maiden name and began searching the site. There was no way to close the account. Oh well, I guess I'll give them a…

Passive Aggressive Trolling Co-Op Business Banking

· 1 comment · 200 words · Viewed ~410 times

Having recently moved house, I have become very aware of which companies have modern back end systems. The most top-notch ones let me log on to their website, fill in a form, and all the address changes are made. A few required me to ring up and speak to a human being, which was a little annoying, but not the end of the world. Only one company insisted that I write them a letter. Co-Op…