Interesting Failures - Group Calling


Another in an occasional series of blog posts where I discuss products I've worked on which failed. It boiled down to this. Was there a way we could make normal people want to be on a conference call with their family and friends? Let me explain. ARPU - Average Revenue Per User - that's all […] Read More

Interesting Failures - Visual IVRs


Another in an occasional series of blog posts where I discuss products I've worked on which failed. It was the early 2000s and the large mobile telco I worked for had just spent billions of pounds on a 3G license. 3G was the future! Sure, faster data would be nice, but the real money was […] Read More

Astrology For Businesses


A few years ago, my work sent me on a training course. It involved the usual things, trust exercises, team bonding, and personality profiles. I filled in a few forms, answered some questions, and the very professional looking lady marked up my paper and said, "I see that you're a Scorpio. That means you're focused […] Read More