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	<title>bluecoat &#8211; Terence Eden’s Blog</title>
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		<title><![CDATA[Vodafone Content Control]]></title>
		<link>https://shkspr.mobi/blog/2011/11/vodafone-content-control/</link>
					<comments>https://shkspr.mobi/blog/2011/11/vodafone-content-control/#comments</comments>
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		<pubDate>Thu, 24 Nov 2011 11:13:23 +0000</pubDate>
				<category><![CDATA[mobile]]></category>
		<category><![CDATA[bluecoat]]></category>
		<category><![CDATA[content control]]></category>
		<category><![CDATA[vodafone]]></category>
		<category><![CDATA[vodafone live]]></category>
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					<description><![CDATA[Back when I worked for them, I was (partly) responsible for some of Vodafone UK&#039;s &#34;Content Control&#34; systems.  I didn&#039;t like the system then, and I don&#039;t like them now.  I understand the need that network operators have to protect themselves from bad headlines and give people some control over what they see online.  What I dislike is the way it has been implemented.  On trying to access Untappd on …]]></description>
										<content:encoded><![CDATA[<p>Back when I worked for them, I was (partly) responsible for some of Vodafone UK's "Content Control" systems.  I didn't like the system then, and I don't like them now.</p>

<p>I understand the need that network operators have to protect themselves from bad headlines and give people some control over what they see online.  What I dislike is the way it has been implemented.</p>

<p>On trying to access <a href="http://www.untappd.com/">Untappd</a> on my mobile, I got the following error:</p>

<img src="https://shkspr.mobi/blog/wp-content/uploads/2011/11/Vodafone-Content-Controll.png" alt="Vodafone Content Control" title="Vodafone Content Control" width="480" height="311" class="aligncenter size-full wp-image-4821">

<p>Which, when zoomed in, gives me this:
<img src="https://shkspr.mobi/blog/wp-content/uploads/2011/11/Vodafone-Content-Control-Zoom.png" alt="Vodafone Content Control Zoom" title="Vodafone Content Control Zoom" width="480" height="403" class="aligncenter size-full wp-image-4822"></p>

<p>Let's count the ways this is unhelpful...</p>

<ol>
    <li>Non-mobile friendly site! Loses extra points as you'd expect a mobile company to get this right.</li>
    <li>Formatting is screwy. Take a look at <a href="http://online.vodafone.co.uk/en_GB/assets/static/contentcontrol/unbranded/restricted_access.html">the source of the page</a>.</li>
    <li>Why don't Vodafone say who my "mobile service provider" is? They know if it's them or an MVNO.</li>
    <li>How do I contact Vodafone from this page? Where's the click to call link?</li>
    <li>Why can't I switch off content control from here? A link through to Vodafone live or some other service so I can change my preferences.</li>
    <li>Drinking beer while under 18 is <em>not illegal</em>. Given that the Vodafone Content Control is designed to prevent under-18s from seeing "unsuitable"content, why is it blocking an alcohol site?

<blockquote><p><a href="http://www.direct.gov.uk/en/parents/yourchildshealthandsafety/worriedabout/dg_10026211">It is not illegal for a person under 18 to drink alcohol at home or at a friend’s house. Parents can choose to give young people some of their own alcohol when at home</a>.</p></blockquote></li>
</ol>

<p>If pages have to be blocked - at least redirect to a useful page like this:
<img src="https://shkspr.mobi/blog/wp-content/uploads/2011/11/Vodafone-Content-Control-mobile.png" alt="Vodafone Content Control mobile" title="Vodafone Content Control mobile" width="480" height="595" class="aligncenter size-full wp-image-4826">
(I may be biased, I helped to create My Web and My Account).</p>
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