The UK faces an epidemic of telephone scams. Fraudsters are constantly calling people up pretending to be their bank. But how can you be sure the number displayed on your screen in genuine? You can't. The telecom system is hopelessly insecure and shouldn't be trusted for anything more complicated than dialling the speaking clock. Barclays…
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Having recently moved house, I have become very aware of which companies have modern back end systems. The most top-notch ones let me log on to their website, fill in a form, and all the address changes are made. A few required me to ring up and speak to a human being, which was a…
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Oh RBS! Is there anything you touch that doesn't turn to shit? You take our money, lose it, then pay it out to yourself. Still, at least your latest advert contains a QR code. Bet you haven't managed to screw that up. Oh... On the back page of the 25 February 2011 edition of the…
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