Goodbye Amazon Prime


(To the tune of the popular Elton John song.) I've often joked that if my employers could pay me in Amazon vouchers, it would save me a lot of hassle. I'm one of those insufferable people who prefers a delivery driver dropping off a single light bulb rather than having to pop to the shops like some sort of savage. But now the dream is over. Amazon have bundled their sub-standard video offering, a moribund music subscription, and an underwhelming photo backup service in with their excellent…

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Thoughts on #AmazonFail


Logo for Amazon.

I want to ignore the debate about whether it's right or wrong to "censor" books based on the sexuality of their subject matter.It doesn't matter, at this stage, whether Amzon's deranking of LGBTQI works was a glitch, policy or the work of trolls. What matters is the action taken by the "online community" and Amazon's reaction to it.Firstly, why would anyone take the word of an Amazon CSR as customer policy?I've worked in call centres - I guess a lot of people have - CSRs are almost universally…

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