One of the interesting aspects of privilege is how it lays bare our unconscious assumptions about the world. A male software developer may never consider that a user would want or need to change their name. Thus they would design a product which ignored the millions of women changing their names after marriage. It's very temping to see software as racist when, in reality, it's more likely to…
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For the last few months, I've been curating a Tumblr of a very specific annoyance. I'll let Aral Balkan take credit for inspiring me. Any modal message—full-screen or alert—that interrupts user flow to ask them to download your app suffers from #doorslam #ux antipattern. @aral First, a quick definition: In software engineering, an anti-pattern (or antipattern) is a pattern used in social or b…
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I hate the iPhone. Always have, probably always will. However, as a geek in the mobile industry, I have to try the full gamut of devices. So, this weekend, for testing purposes, I've been lumbered with an iPhone 4S. My aesthete friends are always complaining about how cobbled together Android is. Because there is no overall owner, the UI is full of unintuitive quirks. That's a fair…
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(Praying to Betteridge!) For the last few years, I've been using ergonomic computer input products such as the Microsoft 4000 keyboard and the Evoluent Vertical Mouse. I spend a lot of time on my computer - and I know how crippling the pain of RSI can be - especially for someone who relies on their laptop to earn a living. Recently, I've added a new tool - Oneko! Oneko is a little cat who…
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After Twitter's repeated broken promises, I was unsure if I'd ever get access to my Twitter archive. But, finally, I'm able to extract my data from their systems. There are a number of deficiencies. Of course, it's impossible to please all the people all the time but, in typical Twitter fashion, they don't appear to have taken the effort to satisfied anyone. Let's take a quick run through of…
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I've really enjoyed learning from Kathy Sierra's talk "Creating the minimum badass user". It's an hour long, but well worth your time. She covers many aspects of product design, but the quote which really resonated with me was this - Zoomed in - This seems so applicable to many "services" these days. Millions spent on TV adverts, positive reviews, and glossy websites - yet nothing spent…
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Annoyingly, FourSquare has started be be a source of spam for me. I get friend request from people who only like certain brands of stores, from recruitment consultants trying to work out who I'm visiting, and from cultists who are desperate for me to visit Scientology centres. I also get friend requests from people I've never met, including from Ahmed al-Najjar (احمد النجار). I've never met Ahm…
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...or do I just need new glasses? I'm not a graphic designer. I find it hard to get into the mindset of excellence through beauty. I understand user flow, interactions, happy paths, delighting the user, humane design, and so on - but when it comes to the art of making something look nice I'm all at sea. I understand that, as Aral Balkan so perfectly puts it, design is not veneer - but that…
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After an entertaining discussion at BarCamp Berkshire about video games, I decided to treat myself to an Xbox 360. After several happy years with a Nintendo Wii, I was keen to see what the new state of the art was. I picked the current top pick console and, I must say, while the games are great the console is somewhat of a disappointment. I picked the limited edition Xbox 360 320GB Star Wars…
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I love Android, I really do. I'm chuffed to bits with the Galaxy Nexus I won recently. I've had a dozen Android phones before that - stretching all the way back to the HTC Magic. But it's getting obvious that Android has a serious design problem - even with the gorgeous new "Holo" theme for ICS. The issue is one of consistency. Users have limited cognitive surplus and often rely on muscle…
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Did you know that you can to link to a specific Tweet on Twitter? The URL looks like this: https://twitter.com/#!/edent/status/197967209459499008 Pretty obviously, that's the user's name and the ID of their tweet. Simple, right? Not really, click on that link and you'll see this: That's my name in the URL bar - but the Number 10 Press Office's tweet on the page. What's Going On? Have I…
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I've been listening to the Leveson inquiry. A large part of the exchanges seem to go like this: Jay: Turning to page 51. Witness: Which bundle? Jay: 1606. Witness: 1660? Leveson: No, the page after. Jay: Paragraph 7. Witness: I don't have a paragraph 7. Jay: Ah, I have an earlier print out. Leveson: You'll find it in tab 15. Witness: Is this Volume 2? And so on, ad nauseum. Surely there's no…
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