Virgin Media - a UK-based fibre-optic ISP - recently sent me a survey about their potential product offerings. It was desperate to know if I wanted bundled streaming video (no), or Sky Sports (LOL no), or any other digital subscriptions (no, go away), or a landline (what, is this the 1990s?). They even wanted to know if I'd pay extra for priority support.

In amongst all the other offers, they asked whether I would be interested in paying more for symmetric Internet speeds!

Here are some of the offerings they proposed. I must not that these are from a market research exercise. Whether they'll ever launch, and whether the prices are accurate, is something we'll have to wait to see.

As I've mentioned before, I like my 500Mbps down - but the 50Mbps upload is a bit of a drag. So I eagerly answered "yes" to anything that looked like faster upload bandwidth.
I've no idea if this will actually materialise. And I can only hope those prices are realistic.
If you're interested in joining Virgin Media, you can get £50 if you join with my link.
9 thoughts on “Virgin Media preparing to offer symmetrical upload speeds?”
@Edent Suspect 'priority support' with Virgin is just them fobbing you off with the wrong answer more quickly. Yours sincerely, Once Burned...
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|@Edent Symmetrical speed is the feature I miss the most from Hyperoptic. EE isn't quite as bad as Virgin with 100 megabits but still not great
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|@Edent My experience of Virgin Media was they're great if you happen to live somewhere the connection is good, and terrible if you move in somewhere their connection is shit. I moved from having several good experiences with them and their forebears in Milton Keynes and London, until I reached my current home where their speed averaged about 1/20th of what I was paying for, and they refused to come and look at it until the year was up and I cancelled the service with great pleasure. The whole experience was so thoroughly miserable that I don't see any way I would ever trust them again, and I generally take the time to respond to posts like this so people know to give them no benefit of the doubt in the initial month... if you move in somewhere with a slower than expected Virgin connection, start making your escape immediately!
It's a real shame, because when they're good they're a really good service, technically speaking! But when they're bad they're unbelievably cataclysmically bad, in every respect but specially customer service.
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|@Edent I just want ipv6 to roll out personally
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|@blog They didn't offer you IPv6 or a static IP? I waited years for that to not happen. Personally, I left VM the week that a fibre alternative went live in our street.
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|@Edent it is happening, but only in their brand new optical network areas (not the old cable network) so it will be whenever they get round to replacing it wherever you are. More details at https://www.ispreview.co.uk/index.php/2024/02/virgin-media-uk-launch-2gbps-broadband-and-optional-symmetric-speeds.htmlVirgin Media UK Launch 2Gbps Broadband and Symmetric Speeds UPDATE2
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|@Edent @neil I love these surveys, especially when they’re over the phone
Q: “Can we upsell you on this TV bundle?, bundled streaming? sports? Pay per view?”
R: “I don't watch TV”
Q: “😵💫, but...”
But if they would offer a bigger dumb pipe, I'm all in!
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|@Edent the symmetric speeds was something I enjoyed with City Fibre. Annoyingly I'm about 7 or so miles away from the nearest area, so stuck with Openreach and their low upload speeds.
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|Ian
I recall years ago that an ISP would offer a premium service for gaming users that reduced the latency on gaming traffic, at the cost of slower emails etc while gaming, which was a sensible compromise.
That's a service -- if marketed as "super gaming woo" that I bet a decent amount of customers would pay extra for.
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