Solved! "Access Point Name settings are not available for this user"
By @edent
· android gsm mobile · 2 comments · 200 words · read ~1,934 times.
Android's user-hostile interface never fails to disappoint! I was struggling to get a new eSIM working. I could make and receive calls / texts, but data just wasn't connecting. I tried rebooting, flipping to aeroplane mode, changing bearer, manually selecting the network. Nothing!
Then, I remembered my ancient GSM knowledge. All mobile networks need an APN - Access Point Name - in order to connect to data services. Tucked at the bottom of the SIM settings screen is the "Access point names" option. I tapped on it, and got this unfriendly error message:
THIS IS A LIE! What it really means is that the phone doesn't have an APN listed for this specific SIM.
If you click on the + button in the top corner, you'll get to a screen where you can add your APN details manually. You'll need to get these from your mobile operator. But that's not quite all! In order to save the APN, you need to tap the ⋮ button and select "Save":
But that's not all! Once you return to the APN settings page, you will need to tap the APN to activate it.
Once I did that, my eSIM happily connected to data services.
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AJo Embree says:
I save my new APN but it never shows up after saving it. So I did it again and again and after 5 tries still nothing is saving for me. Any ideas on why this is happening and what I can try next
@edent says:
You haven't given a lot of information there! Which phone do you have? What version of the software is it running? Have you updated it recently? Who is the eSIM for? What did they say when you asked them for help?
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