Sigh. Others have mentioned examples from people with disabilities / disabled people about problems using the machines. All the complications of needing a specific ticket for some reason that the machine won’t offer. The problem of the machines being “legally obliged” to offer you a ticket that doesn’t start from this station - as noted above, and my sister has been caught by this one.The point that going machine-only will be a gateway to removing staff from stations. And so on.

Let’s look at another point. You like the machines. Fine, use them. I use them too, quite often (but not always).

Why does that mean you need to call for removing the human option that you don’t use? The people who are asking to keep humans aren’t asking for the machines to be removed.

And by the way, the exact scenario in the cartoon happened to me when trying to visit Westonbirt Arboretum. Only there was no shut machine, just an insistence on using an online sales thing that was riddled with accessibility and usability problems. And staff on site who were exhausted from constantly having to reel off the explanation in the cartoon.