This is a topic I’ve thought a lot about recently. Royal Mail, in my own experience, has been the most reliable and consistent of delivery services.
The company’s recent offer for home collection to send parcels is very useful. Whereas receiving of parcels leaves some room for improvement, I’ve been posting items to a family member, in London, who is now rarely at home during the day. A locker option, located at RM Delivery Offices (DO) would be a useful service.
Another observation is that Amazon, Evri, DPD, et al, compete to best the RM small parcel service direct yo my door. My posties are familiar, they’ve even continued to provide a redirection service after a recent move (former and new addresses served by same DO). Perhaps RM could offer a ‘wholesale’ local delivery service via their established DO network in the same way telecom network providers offer access to ISPs (an aside, I have three TNPs running FTTP outisde my home). Lockers might fit well into such an offer.
Perhaps I should write to RM!