The limits of General Purpose Computation
Should my bank be able to block me from using their Android app, just because my phone is rooted?
I'm reluctantly coming to the conclusion that... yeah, it's fair that they get to decide their own risk tolerance.
Sage of the Internet, and general Sooth Sayer, Cory Doctorow once gave an impassioned speech on "The Coming War on General Computation". I'll let you read the whole thing but, I think, the salient point is that some people want to restrict the maths we're allowed to do on our computers.
I can tell my computer to run any program and - to the best of its ability - it will0. This is the joy and promise of Universal Turing Machines.
But some wicked folks want to stop that. Usually it is Hollywood movie studios. Your computer is perfectly capable of playing back 4K streams from Netflix - but it is artificially restricted from doing so unless the computer can prove that it is "secure". Where secure means "artificially prevented from engaging in copyright infringement."
Similarly, you can't grab an Xbox disk and shove it in your PC to play a game. Your computer may be more powerful than an Xbox, but the software has been artificially restricted so that it won't work on a "General Purpose" computer - it will only play on an intentionally scuppered computer. The Xbox isn't a General Purpose computer - you cannot run your own code on it.
Which brings me on to Android Banking Apps. I have a six year old Android phone. In order to keep it secure, I've flashed it with LineageOS 20. But, in improving my day-to-day security, I've critically weakened some of the OS security.
I now have root control of my device. The bootloader is unlocked so I can load any software I want and have complete control of it.
This terrifies banks. And, I think, that's justified.
A modern phone is reasonably secure. It is unlikely1 to be infected with a virus and, if it is, there are multiple layers of protection to stop miscreants monkeying with your money.
A rooted phone breaches all those protections. It is possible2 that a user could install a tool (intentionally or otherwise) which could open the banking app and send all the money to a criminal. Or redirect the login flow to steal your passwords and authentication tokens. Or take screenshots of your balance and send them to blackmailers. Or... you get the idea.
Banks aren't willing to take that risk. Regulators tend to side with consumers in these matters and banks don't want to lose money or get bad press.
So they've taken the entirely sensible decision that their software will only run on machines which can pass a set of security attestations.
It distresses and upsets me that there's a cryptographic chip in my phone which I can't control. I bought and paid for this device. It should obey only my commands. It shouldn't rat me out to third party vendors.
But... I think it is a rational reaction from the banks. I am free to run whatever software I want on my general purpose computer - but they are free to refuse service to anyone who increases their liability.
Reply to original comment on mastodon.world
|Reply to original comment on techhub.social
|DinoNerd says:
Reply to original comment on octodon.social
|Reply to original comment on mastodon.social
|Reply to original comment on jawns.club
|DinoNerd says:
The problem is that it's hard to type a decently secure password on a virtual keyboard. Their app previously recognized this by allowing me to set a less secure password for the app, that could be reliably typed on a cell phone, while keeping a more secure password on the web site. You had to provide the web password once, when setting up the app, and never again. Lesser password security on the app was OK with me, because a potential cracker would need physical possession of the phone - unlike with the web app.
They recently "fixed" this. Now the customer can choose between changing their password to something cell-phone appropriate, like "123"; getting locked out for repeated typos; buying an external keyboard for the cell phone; or not using the app. I'm thinking of returning to turning up at the branch with a stack of cheques to deposit, looking as elderly as possible, and when they try to get me to use the app, explaining that recent changes to it make it no longer work for me, or perhaps any other seniors.
I probably won't do that - too much like work, and I haven't so far gotten myself locked out - but it's a prime pain in the tail. The app won't accept the password direct from my password safe, unlike the web site, making this an even bigger nuisance.
But this just reinforces my belief that their security people are less than competent, and routinely score own goals at the expense of both the bank and its customers.
Of course, the technical questions are interesting. But..
What we make of our lives is determined by how we choose to live.
Reply to original comment on federate.social
|Reply to original comment on mastodon.me.uk
|More comments on Mastodon.