I've never done done homebrew before in any form, this is my first attempt as a complete novice. I've had a few times when the dock hasn't gone on easily but I haven't had anything like the experience of the reviewer and commenters. I've probably done 12 or so brews now, one failed which may have been ambient conditions but the firm sent me another brew pack. I ordered a second unit where the dock seemed a bit too stiff but the company swapped it out within a couple of days. No leaks, no broken parts, just an occasional swear word if the dock doesn't go on or off first time or I get the carbonation wrong and things are a bit lively when the dock comes off. £75 with two brew packs was an absolute steal at the time for the kit, asking for arduino kit included given the price seems a bit unrealistic. New unit was too expensive for me but as long as they honour the £12 brew pack price I'll continue to be a very impressed customer. I have no affiliation with the company whatsoever, just a happy punter.