One of the (many many many) things our team worked on this week finally went live:
You can now access most NHS services from your mobile, with no data charges.
In awe of the team who pulled this together very quickly. https://t.co/ogLzCc8z97
— Terence Eden (@edent) March 18, 2020
All the UK’s major mobile networks have zero-rated access to NHS websites.
Almost immediately, I had people telling me this was a pointless endeavour – because everyone has unlimited data on their phones. Right?
The UK communications regulator, Ofcom, regularly publishes detailed statistics about the mobile market. The latest report gives us the state of mobile usage until the end of 2018.
- 28% of subscriptions were pre-pay.
- Out of bundle data charges raised £1.64 billion in revenue.
- 13% of all data was from pre-pay users.
Although most pre-pay bundles have limited data – not all do. Some offer unlimited data. And some pay-monthly SIMs have small data allowances.
It’s important that we make decisions based on data – not gut instinct.
There’s an important argument to be made about Net Neutrality – but, for now, money should not be a barrier to accessing healthcare information.