As a quick follow-up. I looked at the log and it indeed shows that it tried to connect to the (or a) server and was unsuccefull. Hopefully someone can assist. BUT, I also see that the camera went out to an alarm company and appears to have renewed a lease. I find nothing in the admin panel that references any of this. Is it hard coded into the firmware or is there any way to access and change or block? (Perhaps the log saves info regardless of a factory reset or this occurred before I did a factory reset..??? not sure) Thanks again to Terrence and others! From log: 09/22/2015 07:01:01 DDNS: Failed to connect to DDNS server. 09/22/2015 06:01:01 DDNS: Failed to connect to DDNS server. 09/22/2015 05:01:01 DDNS: Failed to connect to DDNS server. 09/22/2015 04:01:01 DDNS: Failed to connect to DDNS server. 09/22/2015 03:03:01 NTP: Synchronization OK. 09/22/2015 03:02:54 DDNS: Failed to connect to DDNS server. 09/22/2015 03:02:54 HeartBeat: Connect to CMS server (cms1.AlarmCompanyName.com:8060) successfully. 09/22/2015 03:02:51 DHCP: Lease renewal successfully. 09/22/2015 03:02:43 Network: Lan activated.