I have an XCAM i can log into and successfully got it configured for wired/wireless but the IR isnt turning on in either mode. When im in the UI i can toggle the settings for IR (manual day/night) but nothing happens both in wire/wireless modes. Other settings do work though such as; timestamp, time, network, video quality and type.

Im an installer for these cameras (xfinity) and we were told they would not work hardlined (no info as to why but im digging into it).

I found this FCC manual regarding a different camera but the same basic sercomm icontrol UI. it has the admin commands but im unable to find the correct command to trigger the IR

Any suggestions?