Yep, that is as good a read as it is worrying.  Twitter were one of the few companies that turned down a request to visit them next week during the Orange sponsored #Blogbus tour of Silicon Valley. What is most interesting is the companies that refused us seem to fall into a certain 'character'. I was actually invited to drop in to twitter by one of most senior execs "anytime I was in the Valley" two years back. Now, the reply was a definite NO. The character I am referring to is one of 'we used to love you when we were small but now we are big we hate you unless you are big too'. The other companies that refused begin with A and F and are both also very big. To me, this shows that companies quickly become detached from their core supporters as they scale. This, in my opinion (and experience) is a HUGE mistake. The joined up nature of the world today, with access to all manner of distance and culture gap bashing comms, makes it an even bigger mistake than it once was.