Hi Terrence, Wonder if you can help me.. just spents a frustrating morning talking to Elonex!! I bought 2 new books last night, each from different book stores, both ePubs. Downloaded to ADE fine and transferred to my Elonex 511EB fine. However, when I go to open them, I get the 'processing' box and it just hangs there until I have to reset. I have tried opening all the other books I bought before last night, from the same 2 bookstores and they are all opening OK. I've reset a couple of times, taken the SD card out... can't seem to resolve this problem. After using my reader successfully for so many months, it seem we have come to the end of the road... any advice? Or should I just go and buy a Kindle? Thanks in advance...