Hi I bought my elonex recently and my only problem with the product is that I cant open files around 3000kb. The reader freezes up and keeps processing when I try to open the files. I have the latest firmware and it is only a few large epubs i have the problem with. I tried to write to Waterstones about the problem, because I would really like to have the problem fixed but their support don't seem to care. Am I the only one having problem with the larger files - and is possible to split the files to smaller pieces?