Hi all. I got my Elonex 511tEB a few days ago and I can't see what all the issues are about? I updated the firmware without a second thought and have loaded it with 60MB PDF's which open in under 10 seconds. On partial refresh, page changes are pretty much instant, which is unusual even for a partial refresh on an ebook reader. On my big PDF files the page change is as quick as my friends sony reading a text file. Admittedly I do have the touch screen version, with hand writing recognition, but It was easily the best £115 I ever spent! I'm an extremely satisfied customer.