i'm sorry to say I have had nothing but problems with this e-reader. I bought the first one at the beginning of February, which had to go back due to an intermittently dodgy OK button. I am yet to get the second one working. I load files on to it and it seems fine initially but then when I take it somewhere with me, the moment I turn it on it gives me the message 'free space of SD card is less than 10M' ??? and I cannot operate the unit at all. This despite the fact I still have over 1GB of memory free on the reader! I was waiting for the firmware update which was supposed to be released the first week of February but has constantly slid and was then promised for 2nd March. At time of writing it has STILL not been released. I thought that might fix it but as they don't seem to be keeping their word I have no alternative but to try and take it back for a refund, which is doubtful after a month, so I may end up throwing the pile of crap in the bin. It is a real shame Elonex! You could have had a real winner on your hands... cheaper than everyone else and feature rich. However the poor build quality and laughable support has negated any benefits. I won't be going near your company again that's for sure.