Mobile Badvertising - Click Here
How do you indicate that something on the web is "clickable"? The W3C - the body which sets the standards for the Web - recommend you don't use "Click Here" for link text. Normal text is usually underlined and / or a different colour when it is a hyperlink - images don't have any specific decoration to indicate you can click on them.
In this animated GIF, an advert for Lexus, we see a call to action which says "Click Here".
Would it not be obvious to readers that this is an advert? That adverts are clickable?
Perhaps not. Let's see how it is laid out on Reuters Mobile.
Utterly bizarrely, this image isn't clickable! The user will try in vain to click where it says "Click Here" and get nowhere - they have click on the word Lexus.
Take a look at the source code, if you don't believe me.
Make Your Advert Easy To Access
Seems obvious, no? The bigger the target area, the more chance a user will be able to click on it. This is a big usability issue - especially on phones touchscreens, trackpads and rollerballs.
We see this issue in HTML forms as well. In this example, it's easy to select the "Male" option simply because the label is clickable.
The "Female" option is harder because you need to have the dexterity to accurately position your cursor over the tiny radio button as opposed to a larger target.
For a chance to win an AMAZING prize - click this dot . It's not the easiest thing in the world. Especially on a mobile device where the cursor may only move in large steps.
What To Do?
Having a hyperlinked word or phrase under an advert certainly isn't going to hurt. When it's the only way to access the content, you risk confusing your users' mental model about how images work.
Above all, never say "Click Here" if there's nowhere to click.
ilicco says:
Hi terence
i completely agree with you !
it seems DoubleClick for mobile doesnt currently allow links on image ads when there is link text beneath ...
i shall investigate further!
ili
ilicco says:
young eden sir - we changed the way that our doubleclick advertising is embedded in the site - and lo and behold - all our ads are now clickable! - not just the text beneath the ads!
by the way i want to commend you on the way you handle this and other "issues" on the mobile web, and especially the Mobile Badvertsing series in particular. no ranting or shouting, just the facts, fully backed up with possible reasons and potential solutions.
thank you.