Besides having a bad website, what they also don't tell you is that if you sign up for this one year they will automatically charge you for a membership every subsquent year.

Apparently it is in their terms and conditions but if you (like me) signed up over the phone and they take down your wrong email address, you will never find out about this until you're charged next year and this company does not under any circumstances have a contact to speak to regarding complaints or refunds, the do not have a postal address and they do not respond to emails on complaints.