Tagged: government

OpenTech 2013

Another year - another OpenTech! See blog posts from 2010 and 2011.
It feels like every year the event gets bigger and better. It's still the same crowd of politically aware techies, and it still costs a ridiculously cheap fiver to come along, and the talks were of an abnormally high quality.

Here are my thoughts from the day.

Farmification Of Factories

Fascinating talk from Lisa Ma about living and working with workers in a Chinese joystick factory.

Raises interesting questions about how we treat workers in terms of resources, and whether urbanisation is seen as a universally good thing by young people.
It got me to thinking about how we treat factory workers compared to how we treat animals. It's now a badge of pride for cosmetics to carry a label reading "Not Tested On Animals." Following the recent disasters in Bangaladesh, should clothes carry a "No Sweatshop Labour" tag?
Or, perhaps as Rob Manuel suggested, shops should publicly display how much tax they pay.


@ and a x% of purchase price will be paid as tax to HMRC label?
@robmanuel
Rob Manuel

Or even


@ print the CEO to employee salary ratio on the tags.
@alexstapleton
Alex Stapleton

There's a great interview with Lisa at VisionOnTV

Putting Your House on GitHub

What if you put all your niggling household issues on a bug tracker? Superficially, a very entertaining talk by Francis Irving - but raised a serious point about how we communicate with tradespeople.
Why can't I put a big list of jobs out to tender and let plumbers and electricians compete for my work?
I asked him about the security aspect of the project. In open source software, it's usually considered polite to raise a security bug in private before disclosing it to the wider world. You wouldn't want to raise a public bug which read "Burglar Alarm Broken", would you?

Constitutional Excerpts Project

Another great "what if" made real. What if you were to gather all the versions of countries' constitutions up in one place? What would a searchable database be like? What lessons can we learn?
Given that most countries constitutions change over time, and most changes are done by non experts in the field, this could be a very valuable resource.


This taxonomy of constitutional issues is anthropologically problematic. Relies on eurocentric assumptions. But totally fixable. #opentech
@blangry
Alex

It also touched on the limits of crowd sourcing from the general population. When very dense legal language is involved, it is usually best to get experts to decide what it means. Of course, that's also an argument for having laws written in plain and unambiguous language.

GOV.UK

The GOV.UK team have gone from a twinkle in the eye of some techies - to a fully fledged team kicking arse in the heart of the Civil Service.
Of particular interest to me was how they managed a complex redirection project as they closed various sites. Certainly not for the faint hearted.

Also interesting was the tales of some of the internal difficulties they faced. Including some "interesting" thoughts on Open Source.


CESG tech dir: "If anyone in UK government says CESG has banned open source send their name to me and I'll have them killed" #opensource13
@NickJHeath
Nick Heath

I asked an awkward question about their priorities. The DWP site only works on IE6! That means trying to claim benefits if you have a modern computer or browser (or even an old Mac or Linux box) is impossible.
The problem, as I understand it, is that contracts have been signed which mean making even simple changes comes with a high cost. As we've seen with PFI contracts in hospitals, the initial cost can seem attractive but outsourced companies with a strong profit motive will screw you over without providing any real benefit.

Another interesting question was asked about the "dumbing down" of content. Firstly, the pages link to the relevant legislation if you really want the nitty gritty detail. Secondly, nerds aren't average users. Average users tend to skim pages rather than reading them comprehensively. Given the average reading age in the UK is 12 (that's a hugely problematic statement, BTW) it's important that the information on the pages is as clear as possible.

I can't begin to describe how incredbly proud UK citizens should be at having such an amazing team reshaping the Government's digital portfolio.

The Bill and Gavin Show

Oh, look, just read Bill's talk and be enlightened.
Given that the punk music revolution is now being used to sell cars and butter, how do we stop the digital revolution from being hijacked in such a way? One suggestion is to "weaponize" openness. Can we have a "Creative Commons MAX" licence which promises extreme legal retribution for violators? Can we create Open Source licences which prevent evil being done in our name? I suppose GPLv3 is an attempt at that.

Gavin Stark's talk on Open Data gave me a thought about the ongoing issues with privatizing the PAF (that's the data which makes up the UK's PostCode system). Several years ago, I suggested that mutual ownership would be preferable to privatisation of the Post Office - could the same be true of PAF? Would enough techno-utopians be able to club together to run PAF in an open and sustainable way?

Bribing MPs

I've been thinking a lot about political donations and "political donations". It seems that some people are able to influence the legislative process by donataing modest sums of money, and giving favours to politicians. Other people would call for a database of lobbyists, or some form of push notification service for whenever your MP receives a bribe donation. Not me. I want to make a crowd sourcing site to help you influence your MP.

(Many thanks to Alex Blandford for the name suggestion.)
Yes, this talk is (mostly) humorous satire. I haven't really built "KickbackStarter" - although the mood in the room seemed of the opinion that it would be a viable idea. More than a few people came up to me afterwards and asked if they could help get it started. I think they're all crazy...

Permit me to indulge in some vanity over the feedback and photos I received.


@ is giving a great talk proposing KickbackStarter to donate to MPs 'when they vote the right way' #OpenTech http://t.co/mJzCIdpDby
@kevglobal
Mr Anderson


"Clicktivism doesn't work. Bribe MPs instead" #opentech http://t.co/JGdtRo1zME
@RDBinns
Reuben Binns


KickBackStarter - GLORIOUS. Let's stop funding failed campaigns and just 'gift basket' our representatives. #opentech http://t.co/HBqqUiGhLR
@nuttyxander
Alex Ingram


@ 's potentially libellous, audience-compromising talk about crowd sourcing political lobbying ( /bribery) Kickbackstarter! #opentech
@RDBinns
Reuben Binns


@ makes a fab point abt the nonsense of MPs and who runs the country. Now this is a question .. do MPs take Bitcoin #opentech #A5


.@ have you seen http://t.co/HPHQ33s4d6 for a related concept and proposed fix in the USA? #opentech
@DRMacIver
David R. MacIver


Delighted2c n hear Valued Patron of the Library @ 's awesome #opentech talk ... with this satire u r really spoiling us Sir!
@Librarian
Librarian


@ Your Kickbackstarter talk at #opentech yesterday was amusing educational and inspirational. Bravo sire. Bravo.
@faintdreams
Faintdreams

Essentially, clicking on petitions doesn't work. Emailing doesn't work. Protesting doesn't work. Cash and gifts work reliably.
Kickbackstarter - let's club together to influence MPs directly!

Thanks to VisionOnTV for conducting this interview with me.

Inclusive Issues In Technology - A Practical Guide

Only 17% of the STEM workforce is female. 2/3rds of female STEM graduates don't enter the profession. 50% of technology customers are female. See the problem?

Three very different speakers talked about how they were helping encourage more diversity in technology.

Firstly Stemettes is showing young women positive role models of women in science and technology. They're showing parents that their daughters can find a rewarding and useful career in computing.

Flossie is a project to get more women involved in the open source movement. They have a conference coming up in November. If you're a woman and want to present - give them a shout. Men are welcome at the event, but not as speakers. Given the aims of the project, I think that's fair enough.

Finally, Meri Williams gave perhaps the most informative talk of the event. Practical Diversity.

We hear a lot about how being a straight white male is like playing life on the easy setting, but this was the first time I'd seen someone talk through practical steps to include more people.

I especially loved her remark about tolerance. No one wants to be tolerated - you only tolerate things you hate. If you're talking tolerance, you're essentially saying "I dislike you and have to put up with you." No one wants that.

I highly recommend having a quick read of her deck.

Odds and Sods

One of the great things about OpenTech is that all the talks are audio recorded. I think, if possible, they should be videoed as well.

There were lots of people I knew - albeit some only digitally


Thirty seconds after arriving: "You're Jonty, I recognise your name from twitter!". I had forgotten #opentech is essentially internet LARP.
@jonty
Jonty Wareing

I wonder what the "newb" diversity is like. Are we just preaching to the choir?

Gender diversity of participants seemed much higher than a "normal" conference. Why is that? 10 speakers out of ~40 were female - perhaps that encourages more attendees. Or, is it the fact that the conference is cheap and held on a weekend?

Scheduling against both finales of Doctor Who and Eurovision was a tactical mistake ;-)

Huge thanks to Sam Smith and his merry band for organising. For all the speakers and attendees for putting such wonderful thoughts into my head, and to everyone who chuckled along at my jokes.

Same time next year? You bet!

Lambeth's Brilliant QR Codes

Strolling along London's Southbank the other day, I came across one of those new-fangled information posts. Crudely stuck to it was a decidedly old-fashioned piece of paper bearing a planning notice.

Lambeth QR Planning Poster

But! My my! What's that in the lower left corner? A QR code!

Lambeth QR Detail

Unsurprisingly, scanning the code takes you directly to the planning application on the web. Although the site isn't specifically designed for mobile, it's light weight enough to access even on a low powered phone. The planning application lets you view and make comments, read the planning application and any associated documents, and track its progress. All rather nifty!

This is close to a perfect use-case for local government use of QR technology.

  • QR codes are free (libre and gratis) meaning there's no extra expense for tax payers.
  • Increases engagement with the community.
  • Reduces friction between citizens and state.
  • There's a great call to action (although I got confused when it said "view the application" and thought it might try to install something on my phone!)

So, well done Lambeth for trying something innovative.

#TeaCamp - Social Media Guidance for Civil Servants

On Thursday, I attended my first TeaCamp. It's a mini-meetup for UK Gov folk doing interesting digital things.

These are some random jotterings based on the discussions both at the event and at BeerCamp afterwards. All conversations were under Chatham House Rules.

Social Media is a problem for all organisations - whether public or private. Rightly or wrongly, the "public" see an organisation as having a single mind and a single focus. Anything which gives the impression of a lack of unit cohesion is extremely troublesome.

But troublesome for who exactly? Part of the issue with social media is its novelty - especially among the press. There's a belief (particularly prevalent in the gutter press) that because it happens "on the Internet" that it's somehow new and exciting and - therefore - relevant.

Would a civil servant writing a letter to the paper about a topic be as "controversial" as them tweeting about it?

Would an essay at university be as newsworthy as a blog post?

We all have a digital footprint which is trivially easy for anyone to discover.

So should we try to remain anonymous? Or, at the very least, keep our personal and work lives separate.

Even if we take steps to hide our tracks, it's pretty easy to triangulate a person. FourSquare checkins with a careless friend, geotagged twitpics, who your follow, who follows you - if you can identify sexual preference from Facebook, why not who you work for and what your political agenda is?

There are, to me, three main points of contention.

  1. Should employees have personal opinions which conflict with their organization's?
  2. Can an employee express those opinions publicly?
  3. What should an organisation do in response to a problematic social media interaction?

It seems obvious to me that even the most politically-restricted civil servant has opinions. But I see the sense in keeping them as private as possible.

The privacy question is an interesting one - simply because people don't yet really understand what "private" means in the context of social media. Ranting about your boss over a pint - the words just vanish into the wind. Mostly because you don't expect people to have tape recorders running continuously.

But online? I think I've locked down my Facebook settings pretty well - but I'm still paranoid that my kvetching will leak into my "real" life.

The final one is the killer. Even the most responsible employee is going to run into a problem - either through an innocent misunderstanding, or a deliberate corruption of the position by a malicious external presence.

The key is a good HR team who will back the employee's right to a private life, and ensure that they are not castigated for expressing their opinions.

All the guidelines in the world won't stop people from making mistakes. No policy can stop a newspaper twisting every word you say.

What's equally needed is policies for how the workplace treats mistakes - and for the world to calm down a little.

Video From GovCamp #ukgc12

Gov Camp UK

Edent at UKGC12  Some rights reserved by David J Pearson

As per the meme, here are my 20 points on Gov Camp UK.

Sign up early.

I dawdled and so was only able to get a ticket for Saturday. I feel like I missed out on a lot of interesting conversations.

BarCamps should be recorded for posterity.

It's a point I've made before. Cameras and disk space are so cheap, we should record what we say and do at BarCamps by default. Now, that may inhibit some of the conversations and reduce the "Chatham House" aspect - but individuals can decide whether or not they're happy for their sessions to be recorded.

Take business cards.

Take lots of business cards. So many serendipitous meetings that it's hard to remember who's who. Make sure that your business card carries your Twitter name.

Don't take a laptop (or, at the very least, use it rarely).

As I sat down in one session, a woman said to me "Gosh! You can tell it's a techie event; every one is using their laptops and no one is talking to each other." She was absolutely right. The day is mostly about communication and - while Twitter is great for that - nothing beats turning to the person sitting next to you and having a natter.

Present.

I think it's an immutable law of BarCamp that everyone has to present. Even if it's just standing up and saying who you are.

Guaging interest is hard.

I ran two sessions, one only filled up about a fifth of the cavernous space I booked - which was pretty embarrassing. The other was so full it had people sitting on the floor. Don't be afraid of moving rooms - but make sure you let everyone know where you are going.

WordPress is really popular.

I was surprised by how many attendees were WordPress aficionados. It's good to see that Government isn't entirely tied up in proprietary crap.

QR codes generate a lot of interest.

The session I ran on QR was well attended and produced lots of positive feedback. Some people are just starting out with QR and there were loads of great ideas on how they could be used.

The police have an odd sense of humour.

One was wearing a shirt which read "Keep Calm and Carry Baton Rounds" the other, in his introduction, said "I work for the police, previously I was at Rentokill. It's basically the same job!" While I appreciate near the knuckle humour and value free expression, I found the two incidents made me really uncomfortable. Had I turned up wearing a "Burn down the Government" t-shirt, I doubt I would have received a positive welcome. Still, I'd rather people felt free to express themselves at a BarCamp than not.

HMRC will happily let you take the piss out of them.

They're very good sports and lovely people in real life.

Government needs more freedom to innovate.

That was a moan that I heard from several people. They wanted to do amazing things with the knowledge they'd gleaned - but getting sign off in a risk adverse, budget conscious department is tricky.

Building should mean building.

The second day was meant to be about getting people to build, create, or make stuff. In my WordPress session, I asked for volunteers to upgrade their blog to WordPress Mobile Pack live on stage. Amazingly, three did! Now, none of them where major Government sites(!) but it showed people were willing to take a risk and build things.

Perhaps the grid needs curating?

There were too many sessions in the first timeslot, and empty rooms later in the afternoon. There's no way of judging how popular a slot will be, so many sessions were in an room that didn't suit the attendees.

There's no such thing as a silly question.

As a presenter, it's really important not to dismiss a question. If someone hasn't understood something basic, it's more likely to be the presenter at fault than the person asking the question.

Government needs to celebrate their successes more loudly.

I saw some amazing websites, prototypes, and service - none of which I'd heard about. I think it's entirely appropriate for people to make some noise about things they've done well.

Gender Balance.

For a technology conference - there were more than 3 women! A lot more! It's a common moan in IT that the industry has trouble attracting women. Perhaps they all work in local government?

Not Many Female Presenters.

Perhaps it was the sessions I went to, or perhaps they all presented on day one - but there didn't seem to be many women presenting. I wonder if this is something which needs to be addressed?

Big Business Isn't Much different

Everyone goes on about how inefficient Government is and how they're usless at getting anything done. All the complaints I heard from Government people were the same as those that I've heard while working at big businesses. And start-ups. Every organisation has inefficiencies.

Take Photos

I was too busy chatting to snap anything. Luckily there's a rather good set on flickr.

Overall

A great day, thought provoking, useful. I hope I convinced some people about why mobile is important and how awesome QR codes are.