Yesterday, I was a little pissed off with Lufthansa. How hard is it to supply a vegetarian meal on a plane? Anyway, today they have totally redeemed themselves.
I love online check-in because it means that I don't have to faff around at the airport, I can choose my own seat, it reduces queueing and, because I usually only travel with hand luggage, keeps everything running quickly.
What I don't like is having to print off a boarding pass. I'm either nowhere near a printer or I find myself losing the pass in amongst all the other bits of paper I carry. Then, when I get to the airport, the pass is scanned and thrown away! What a waste!
Lufthansa now offer a really good solution to the problem. As part of online check in, you can given them your phone number. They then send you a text like this...
I've just used the pass to get through security without any problems (I'm blogging from the airport) and I'll update if they let me on the flight :-)
This is such a smart solution. Imagine all the millions of tickets that get lost every day. I'm much less likely to lose track of my phone - and if I do, I can always get a paper ticket reissued. True, my battery could run out - but it's no more of a risk than spilling a drink over my paper pass.
Hopefully other airlines will start taking this up.
Oh, don't forget to visit Lufthansa's mobile site; they have loads of information and a selection of free ringtones and wallpapers.
You can try Lufthansa's Mobile Boarding Pass with their demo page.